Summary Facilitates service model for large group(s) accounts to include responsibility for customer service and benefits education of employees, maintaining positive relationships in meeting the needs of group executive management, and developing recommendations for plan improvements based on trend analysis.Why…
Summary Responsible for submitting stop loss claim packets and responding to any requests for additional information. Additionally, the claims must be tracked and monitored. Complex analysis is performed and queries are generated to file and validate the claim submissions. Description…
Summary Description Position Purpose: This role provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Logistics: This…
Summary Position Purpose: In the role as the Claims Customer Service Advocate II, the ideal candidate will be detail oriented and be responsible for responding to routine inquiries. These inquiries may be non routine and require deviation from standard screens,…