Job Description

Hollander Hospitality, LLC
119 N. Commercial Street Suite 165

Bellingham, WA 98225

ADMINISTRATIVE ASSISTANT
Hollander Hospitality is seeking an Administrative Assistant to join our team. The Administrative Assistant provides administrative and reception support to the Bellingham Towers and Hollander Hospitality Corporate office, assists in day-to-day office needs, and provides excellent customer service both internally and externally.

ABOUT US
At Hollander Hospitality, we align our people with their passion, providing award-winning service and memorable experiences. From the ground up, we build & renovate, own & operate, while recognizing that our team is our foundation and greatest asset. We are exceptional partners to one another, our guests, and our communities.

We look for people who excel in their role and are committed to delivering excellent experiences for guests. Proven through multiple awards from our partnering brands for outstanding guest service and meetings excellence, we deliver the best to our guests by creating a sense of belonging, empowerment, and support to our team members, coupled with their dedication, innovative spirit, and raw talent.

STATUS:

• Full-time

SCHEDULE:

• Monday - Friday, 8:30am - 5:00pm

RATE OF PAY:

• $17.00 to $21.00 per hour/DOE

BENEFITS AND PERKS:

• Paid Time Off (PTO) accrued at a rate of 0.069231 for every hour worked. 8 paid holidays included in PTO annual accrual rate.
• Paycheck Advancement Program
• Supplemental Insurance
• Hotel Travel Discounts
• Employee Assistance Programs

For eligible employees:

• Insurance - Medical, Dental, Vision, Life and AD&D
• 401(k) Plan with Employer Match

QUALIFICATIONS:
Knowledge of:

• Principles of providing customer service.
• Microsoft Office programs including Word, Excel, and Outlook.

Skills and Ability to:

• Represent Hollander Hospitality and the Bellingham Towers with the highest level of integrity and professionalism.
• Actively listen and give full attention to all callers and visitors, asking questions when necessary to find out how to best meet their needs.
• Adapt to constantly changing situations and personalities, ensuring quality services to all visitors and callers by maintaining a friendly, professional, and courteous demeanor at all times.
• Effectively use standard office equipment such as computers and related software, printers, photocopier, fax, and multiple line telephone system.
• Manage one's time to meet productivity standards
• Communicate effectively in the English language in writing using correct spelling, grammar, and rules of composition and verbally by speaking clearly and concisely.
• Strong organizational skills and the ability to follow through on tasks.
• Establish and maintain interpersonal relationships, developing constructive and cooperative working relationships with others, and maintaining them over time.
• Maintain open communication with all co-workers to support a positive work environment.

Education and Experience

• High school diploma or equivalent;
• Two years\' experience working in office environment, providing customer service and clerical support.

PHYSICAL REQUIREMENTS:
Light Work: Exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.

This work requires the ability to sit for long periods of time, move around the building to give site tours. Must be able to lift and carry general office supplies and equipment. Position requires hand manipulative skills for word processing and writing. Must be able to hear verbal conversations over the phone and in person with background noise. Must have visual acuity to analyze written information and view computer terminal and ability to express or exchange information by means of the spoken word.

Drug Free Workplace, Equal Opportunity, E-Verify Employer

PI228751624

Hollander Hospitality