Job Description

FAF Inc has an exciting opportunity!! Join our growing sales department as an administrative assistant and work with our major accounts!The Sales Assistant will partner with the sales team and provide support, both administratively and informational to the assigned customers by responding and reacting to our customer inquiries and requests ensuring we are meeting all customer deadlines and requests. This position also provides some sales reporting and analysis.PRIMARY RESPONSIBILITIESWork with customers to coordinate placing orders and all necessary follow-up from order placement to deliveryInteract regularly with customers, and cross functional team to ensure customer receive resolutions and replies to inquiriesCreate and send sales proposals to customersInitiate and follow through all aspects of order processingCreate, update, and maintain all customer required forms, websites for new programs, item set ups, case packs, dims/weights, UPC, prices, factory info, port info, detailed descriptions, customs requirements, etc. )Communicate customer updates/changes to appropriate personnelCreate, maintain and deliver accurate POS reports and analysis for designated accountsInterpret report dataCoordinate and manage all sample requirements/requestsReview and run weekly vendor performance score cardsResponsible for meeting preparation which includes presentation books, sales reports, customer specific forms when necessaryPerform additional related duties and projects as necessarySKILLS, KNOWLEDGE & ABILITIESAn Associates degree in Marketing, or related field or 1-2 years in sales administrative or customer service role or a combination of relevant experience and educationAbility to perform effectively under conditions of fluctuating workload and prioritiesStrong time management and prioritization skills, as well as, the ability to quickly change path based on customer demandsStrong communication skills, both written and verbalAbility to work as part of a team and collaborate with co-workers at various levelsProficient in Microsoft Office, including Word, Excel and OutlookThe ability to learn AXThis position is an in-office role, located in our Smithfield, RI office. Entry level and recent graduates are encouraged to apply.Job Type: Full-timeBenefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

• Monday to Friday