We are currently seeking a qualified Administrative Assistant with COS Certified Occupancy Specialist certification to support our managed properties. Individual will be responsible for receiving and processing rental applications from prospective tenants, review & qualify applicants according to project regulations, policies & procedures and perform annual recertifications to assure compliance with project requirements for occupancy eligibility, and more.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following:
Occupancy Duties
:
Provide rental application materials to prospective tenants.
Screen applications for accuracy and eligibility
With proper approval, deny or accept housing applications and document these actions on property waiting list
Monitor and update property waiting list
Contact, interview and qualify prospective applicants for vacancies.
Initiate and schedule move ins with Resident Manager
Verify income and assets for applicants & residents
Calculate rental amount and housing assistance payments in accordance to rental project.
Complete annual recertification of income for existing residents on a timely basis as regulations require
Complete Interim Recertifications/Rental Adjustments for residents in accordance to regulations.
Organize and process the terminations of residents. Prepare the retention or refund of Security Deposits.
Process Housing Assistance Payment (HAP) voucher monthly assuring accuracy and correctness.
Work with Contract Administrator (HCDCH) and (CMS) on HAP and compliance issues.
Check files for the completion of Annual Property Condition Reports and report any discrepancies to the Property Manager for corrections.
Prepare Tenant Data Sheet and set up new account for new residents.
Prepare change requests for rental adjustments and validate coupons for accuracy prior to it being sent out.
Review Yardi accounts for accuracy, correct accounts as necessary.
Generate various reports from the Yardi System.
Other duties as assigned.
General Duties:
Assist property managers with the orientation, preparation of rental agreements/addendums and signing of Residential tenants.
Composes and types routine correspondence.
Files correspondence and other records.
Answers calls and provides information to callers or inquiries regarding availability of rental units at project.
Makes copies of correspondence or other printed matter.
Prepares outgoing mail for project.
Maintain office supplies, records and inventory at project.
Enter and delete rental ads as directed by the property manager, check ads to make sure that they are running as ordered. Cut out ads and place in binder.
Responsible for refilling paper for on-site office equipment: facsimile machine, copier and printers in the immediate area.
Corresponding by phone and in person with various tenants and vendors.
Assist with certifications.
Requirements:
College degree preferred but not required
COS Certification (required to obtain certification within 90 days, if needed)
Knowledge of Microsoft Applications
Typing minimum of 55 WPM preferred
Excellent Customer Service skills
Organized and detail Oriented
Effective Communication Skills (verbal and written)
We offer excellent Benefits including Employee Paid Medical and Dental, Paid Time Off and much more.
We are an Equal Opportunity/Affirmative Action Employer
Job Type: Full-time
Pay: $25.00 - $28.00 per hour
Expected hours: 40.00 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Work Location: In person
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