Job Description

Job Summary:

This position will perform full range of moderate to complex clerical, secretarial, and general office support functions for the college departments. Supporting and contributing moderate to complex general clerical, secretarial, and administrative support to the academic programs or administrative offices serving students, faculty, staff, and/or other university constituents.

Duties and responsibilities

Office Support:

• Day-to-day work is performed relatively independently with general instructions from leadership. Performing clerical and secretarial work such as, answering phones and corresponding to written and verbal communications, processing standard and electronic mail; preparing and composing correspondence, reports, and other documents; creating and maintaining standard and electronic records and files and record keeping systems; arranging and scheduling appointments, meetings and events; assisting with ordering and maintaining supplies; troubleshooting office technology problems and systems; and performing other general office support and maintenance activities.

Communication and Interaction with Others:

• Interacting with a variety of campus and community constituents including: working with students, faculty, and staff to assist them or resolve problems; networking to build campus relationships to expedite work and projects; and serving as a contact and/or resource for work unit customers and staff.

Administrative/Academic Program Support:

• Providing budget support, processing of documents and records, gathering data, and preparing standard reports. Performing administrative duties involving the regular use of judgment and discretion in support of work unit operations/activities including: maintaining office procedures, develop creative solutions when responding to and/or directing student inquiries related to academic requirements, and providing support to faculty.

Information Gathering and Analysis:

• Some interpretation of policies/procedures and regular use of judgment and discretion are used when maintaining, gathering, and analyzing data and information for various purposes including tracking, monitoring, and/or compiling department activities, programs, events, or other data; compiling and preparing requested reports; and using and maintaining office support technology and systems such as word processing, desktop publishing, spreadsheets, and databases to produce results.

Perform other classification related duties as assigned.

Minimum Qualifications:

• High School diploma or its equivalent
• Two (2) years of experience in general office clerical or secretarial work or the equivalent

Required Qualifications

In addition to Position Skill Level I knowledge and skill requirements, work assignments typically require:

• Experience to be proficient in performing most or all work assignments.
• General working knowledge of applicable university infrastructure, policies, and procedures. Thorough knowledge of office methods, procedures, and practices.
• Fluency in using standard office software packages.
• Thorough knowledge of English grammar, punctuation, and spelling.
• Ability to learn, interpret independently, and apply a variety of complex policies and procedures. Able to identify deviations from applicable policies.
• Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions.
• Ability to perform standard arithmetic functions of a transactional nature, including tracking and comparing data.
• Work often involves front line contacts with a variety of campus and community individuals requiring active problem solving and effective interpersonal skills.
• Demonstrated competence in effectively presenting standard information in writing.
• Demonstrated competence in understanding, interpreting, and communicating procedures, policies, information, ideas, and instructions.

Compensation and Benefits:

Anticipated Hiring Range: $3,338 per month

Classification Salary Range: $3,338 - $4,913 per month

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found .

Position Information:

Full-time Non-Exempt Probationary

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: January 5, 2024

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at .

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at:

Advertised: 15 Dec 2023 Pacific Standard Time
Applications close: 05 Jan 2024 Pacific Standard Time

California State University, San Bernardino