Administrative Support

Detroit, MI 48207, United States

Job Description


Reviews Assessor\xe2\x80\x99s schedules to organize appointments with minimal workflow disruption.

  • Schedules and confirms appointments for Nutrition Assessors to conduct assessments and/or reassessments on clients.
  • Makes outbound calls, answers incoming calls, respond to emails, and input participant data into the required systems.
  • Manages department schedule by maintaining calendars for department.
  • Maintains customer confidentiality and protects operations by keeping information confidential.
  • Serve as the point of contact and communicate the scheduling status to all respective staff.
  • Communicate with internal and external customers to coordinate schedules.
  • Assists with preparing, organizing, and filing participant records.
  • Perform other duties as assigned.
High school diploma, GED, or equivalent
  • Previous administrative / scheduling experience preferred.
  • Ability to communicate clearly.
  • Exudes excellent customer service and professionalism.
  • Ability to work with little supervision.
  • Attention to details even under pressure.
  • Ability to make effective decisions relating to assigned schedules and other responsibilities.
  • Must have knowledge of Microsoft Office applications including Word, Excel, Power Point, and Outlook.
This individual will assist with the management of appointment scheduling for the Information and Assistance - Nutrition Assessors. With a primary focus on scheduling, this individual will organize appointments, schedule assessments / reassessments according to the assessor\xe2\x80\x99s availability. For new participants, this person may be required to ask participants to have insurance information for verification at time of home visits. Prior to a patient appointment, this person will place outgoing calls to confirm, reschedule, or cancel visitations. This position requires the person to answer questions, and collect information over the phone, this professional must have strong communication skills along with multitasking abilities..

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Job Detail

  • Job Id
    JD4353739
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Detroit, MI 48207, United States
  • Education
    Not mentioned