Job Description

Department

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EDUCATION (BL-EDUC-IUBLA)

Department Information

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The Indiana University School of Education is known for preparing reflective, caring, and skilled educators who make a difference in the lives of their students in Indiana, throughout the United States, and around the world. Our graduates are regularly named the best teachers in the state for their innovative and creative approaches to educating students, and we prepare 1/3 of the state's teachers. With over 20 Indiana Teacher of the Year recipients, 197 Lilly Endowment fellowship winners, and nationally ranked online professional development and degree programs, the School of Education is a leader in the field and has a tremendous impact on education in the state.

Job Summary

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This position works as a valued member of our Graduate Studies team.


Department-Specific Responsibilities


Processes and records transcripts and grades, evaluation and determination of residency classifications, maintenance of documentation and the knowledge base, and communications with students and the public.
General Responsibilities


Ensures prompt, accurate, and efficient individual services to students, faculty, and staff and that operational practices are integrated into the processing cycles of other university departments whose services and operations include related and dependent activities. Trains new and continuing staff regarding the evaluation and procedures of high school and college transcripts and credit transfer articulation database functions. Represents the department and serves as a content expert on credentials analysis, residency rules, admission application flow and business processes for both current operations as well as modifications and revisions to policy, procedures and/or software. Represents the admissions function in determining the best resolution, gathering information, consulting with stakeholders, and admitting or denying admission to students based on the analysis. Analyzes individual situations on a case-by-case basis , administering and interpreting university policy, and exercising professional judgment on the more problematic or unique situations regarding credit articulations and/or residency rules. Provides guidance and direction to staff regarding policies and procedures; ensures proper processing of admissions credentials; serves as a resource on problems or issues; and responds to information requests and inquiries. Contributes to the development of new office and/or university policies and procedures relative to articulation and transfer agreements, course equivalencies, and residency interpretations.

Qualifications

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Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.



EDUCATION

Required

High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

4 years of office or related experience

Preferred

Some experience working with complex data and/or records services in a team environment

SKILLS

Required

Proficient communication skills Maintains a high degree of professionalism Demonstrates time management and priority setting skills Demonstrates a high commitment to quality Possesses flexibility to work in a fast paced, dynamic environment Highly thorough and dependable Possesses a high degree of initiative Ability to build strong customer relationships Commitment to working with people of diverse backgrounds Ability to interpret federal, state, and institutional rules and regulations and required procedures associated with compliance

Working Conditions / Demands

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This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Benefits Overview

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For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance Health savings account with generous IU contributions Healthcare and dependent care flexible spending accounts Basic group life insurance paid by IU Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance Base retirement plan with generous IU contributions, subject to vesting Voluntary supplemental retirement plan options Tuition subsidy for employees and family members taking IU courses 10 paid holidays plus a paid winter break each year Generous paid time off plans Paid leave for new parents and IU-sponsored volunteer events Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

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Career Level: Mastery


FLSA: Nonexempt


Job Function: Student Services


Job Family: Admissions & Recruitment


Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

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This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.


If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

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Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

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The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

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Request Support

Telephone: 812-856-1234