Job Description

If you are open to new professional challenges and seeking a role where your skills can truly shine, I encourage you to consider this opportunity.
If you find this opportunity aligns with your career goals and interests, we kindly request that you send us your documents to by 18 Nov. 2024 at your earliest convenience.
If you are not interested, please feel free to send over any names or forward this message to anyone who may be interested.
We cannot proceed with the submission without mandatory documents. * Updated Resume in word format (Mandatory)

• Skills Matrix and References (Mandatory)
• Expected hourly rate (Mandatory)

Requisition Class: HDAV6: HDA3: A1: SC2
Job Title: REQ745934 - AGFC Field Technician
Client: 0808
Work Location: 2 Natural Resources Dr, Little Rock, AR 72205, US, (Hybrid)
Estimated Start Date: 09/09/2024
Estimated End Date: 03/28/2025
To explore further details about this opportunity, please visit our company website and proceed with your application directly:Description:
Valid Driverxe2x80x99s License
Current Vehicle Insurance Certificates
Travel Requirements
Day travel only. Contractors will be required to use their own vehicle and gas for travel to agency offices for scheduled and approved work. The mileage will vary but an average of 2 days per week as required by client demand. The furthest agency offices are 150-190 miles away, but many are <50 miles.
Mileage Reimbursement
Engaged contractors will be required to use their own vehicle and gas for travel to agency offices for scheduled work. Contractors will be reimbursed for work mileage monthly at .52 per mile for scheduled and approved work travel. Candidates will submit weekly mileage in VectorVMS with timesheets to be approved by the Client. Mileage will be paid to the supplier with regular invoice payments.
Complete Description
The Field Technician position will provide the Arkansas Game and Fish Commission (AGFC) end users with, desktop, laptop, tablet, and peripheral device support. This position will be based out of the Little Rock Office and provide end user support across the state. This job will require travel to field offices. The Field Technician will be responsible for providing their own transportation.
This position will be the xe2x80x9ceyes and earsxe2x80x9d in the field for AGFC. Selected candidates must have exceptional customer service skill and be willing to take xe2x80x9cownershipxe2x80x9d of the business assigned to them.
Tests, maintains, and monitors computer programs and systems, including coordinating the installation of computer programs and systems. Coordinates and links computer systems, within an agency and the state, to increase compatibility and to share information. Consults with management to ensure agreement on system principles. Determines computer software or hardware needed to set up or alter system.
Responsibilities:

• Meet with customers to compile, identify and determine job specifications needed to develop new processes, update and modify or correct existing programs and systems.
• Installation, configuration, troubleshooting and maintenance of PC hardware and desktop software, such as MS Office, Anti-Virus, etc.
• Provide expert level escalation and technical leadership
• Support and maintain all customers software and systems, including servers, workstations and software.
• Provide support for Microsoft operating systems (i.e. Office 365 and Google Apps for Government)
• User, group, and computer creation and management within a Microsoft Active Directory environment
• Performs systems maintenance activities through error reports, user modification requests and system problems.
• Assist users with setting up and operating workplace mobile devices (iPads, iPhones, Windows Tablets)
• Learn and Support MAC

Skill

• Field Technician Support - 3 Years
• Desktop & laptop support - 3 Years
• Handheld devise support - 3 Years
• Networking - 3 Years
• Software support - 3 Years
• Peripheral support - 3 Years
• Telephone support - 3 Years
• CAT5 installation - 3 Years
• CompTIA Certification
• Valid Drivers License & Automobile Insurance
• Reliable automobile for daily work travel

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