Job Description

New Century FS is headquartered in Ames, Iowa with branches across Central to Northwest Iowa and Southeast South Dakota. New Century FS employs approximately 330 employees (including seasonal workers) and serves over 13,000 customers. Providing quality solutions to be the first clear choice as your partner for long-term success, New Century FS offers energy, agronomy, agri-finance, precision agriculture, nutrient management, feed, grain, and turf products and services. New Century FS is part of the GROWMARK System, an agricultural cooperative serving more than 100,000 customers across North America and Ontario, Canada.

PURPOSE AND SUMMARY STATEMENT

Responsible for providing customer service and helps maintain & grow a portfolio of operating lines of credit for agricultural producer clients and marketing assistance to increase customer satisfaction and maintain the reputation and profitability of the organization.

ESSENTIAL JOB FUNCTIONS

Helps compile loan packages. Submits loan package within specified limits and refers to committee for approval.

Assists with a monthly draw to customers loans.

Provides quality customer service to walk-in customers and on the phone.

Assists in maintaining accurate bookings for money applied to loans.

Processes payments and prepares daily deposit and balances deposit to daily sales report.

Supports all Managers/Salespeople with marketing activities.

OTHER JOB FUNCTIONS

Responds to customer information requests or inquiries involving agricultural operating lines of credit.

May be required to cross-train and substitute for other administrative positions.

Follows GROWMARK\'s Code of Conduct and Corporate Compliance Program, Environmental Health and Safety, OSHA and DOT policies and procedures, as they apply.

Performs all other duties as assigned.

REQUIREMENTS

Normally requires an Associate\'s Degree in a business or agriculture related field or the equivalent thereof, and 2 years or more of office related work experience.

Demonstrates essential abilities including business knowledge, collaboration, communication, customer focus, decision making and skill development.

Must have and maintain a valid driver\'s license and satisfactory driving record.

May be required to work extended hours during busy season.

May be required to travel independently and overnight.

Ability and willingness to participate in required training that may include education on GROWMARK\'s policies and procedures and additional training as it relates to the requirements of the position.

We are an equal opportunity employer, including protected veterans and qualified individuals with disabilities. Employment may be contingent upon receipt of an acceptable and job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Growmark