Job Description

Title: Applications Operations & Management Subject Matter Expert (SME)

Location: Arlington, VA / Pentagon

Clearance: TS/SCI

NetCentrics is a market leader in cybersecurity, enterprise IT, and telecommunications solutions and services. We serve the DoD, DHS, Federal Civilian Agencies, and Intelligence Community. We are a diverse group of intellectually curious people living by our core values while bonded by the shared mission to secure our nation - join us!

You will serve as the Applications Operations and Management Subject Matter Expert (SME) for the NetCentrics information technology (IT) support efforts for the Defense Information Systems Agency (DISA) Joint Service Provider (JSP). You will provide SME support to a customer-focused organization that provides, manages, operates, and maintains IT shared services for the Pentagon and select agencies and organizations in the National Capital Region (NCR). The JSP performs a wide variety of enterprise support functions in order to meet service requirements. These functions may include server hosting, in which the hardware, software, infrastructure, and maintenance required to host the customer-managed applications are in a consolidated, virtualized environment where JSP manages the server environment up to the operating system and provides operational monitoring and facility support for the operations (OPS) consolidated server rooms (CSRs).

The JSP also supports the DISA Organizational Messaging Service (OMS) which enables organizations to exchange both classified and unclassified information with other organizations within the DoD, other United States (US) Government agencies, Five Eyes countries (US, Canada, United Kingdom, Australia, and New Zealand), the 28 North Atlantic Treaty Organization countries, and all countries with US military bases or embassies worldwide.

Essential Responsibilities:

The JSP Applications Operations & Management SME shall serve as the knowledge expert to ensure availability, performance, and security of all applications within the JSP application portfolio. The candidate must possess proven technical ability in the architecture, deployment, and sustainment of COTS, GOTS, and custom-built applications. You will ensure availability, optimum performance, and security for all applications within JSP application portfolio. The applications within the portfolio include custom-built, Commercial Off-The-Shelf (COTS), and Government-Off-The-Shelf (GOTS) applications. Applications O&M is responsible for the support and maintenance of applications in both resource test and production environments. Applications O&M is responsible for deploying and configuring applications within the test and production environments. There are currently 100 different applications supported by the Applications O&M team.

Minimum Qualifications:

• Five years of progressively more responsible experience in computer system engineering; hardware and software analysis, system integration, and system maintenance.
• Excellent oral and written communication skills and ability to communicate technical subjects to nontechnical staff are required.
• Minimum three years of experience in the following computer related areas: Networks, Servers, and systems management; Public Key Infrastructure, IT customer support; computer server and workstation installation, diagnosis, and repair; technical writing; computer security; knowledge management; database administration, design, and management; system maintenance; information technology project management; Information System Testing.

Education:

• BS - (Computer Engineering, Computer Information Systems, Telecommunications, or Management Information Systems)

Certifications:

• DoD 8140

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Equal Opportunity Employer/Veterans/Disabled

NetCentrics