Job Description

Overview:$5,000 New Hire Sign On BonusJob Location:NETWORK SUPPORT SERVICES
2500 W UTOPIA
PHOENIX, Arizona 85027
United StatesSchedule:Work Arrangements: Fully on-siteLooking to be part of something more meaningful? At HonorHealth, youxe2x80x99ll be part of a team, creating a multi-dimensional care experience for our patients. Youxe2x80x99ll have opportunities to make a difference. From our Ambassador Movement to our robust training and development programs, you can select where and how you want to make an impact.HonorHealth offers a diverse benefits portfolio for our full-time and part-time team members designed to help you and your family live your best lives. Visit honorhealth.com/benefits to learn more.Join us. Letxe2x80x99s go beyond expectations and transform healthcare together.HonorHealth is one of Arizonaxe2x80x99s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. The comprehensive network encompasses nine acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more. With more than 16,000 team members, 3,700 affiliated providers and over 1,100 volunteers dedicated to providing high quality care, HonorHealth strives to go beyond the expectations of a traditional healthcare system to improve the health and well-being of communities across Arizona. Learn more at HonorHealth.com. Qualifications: Education
Associate's Degree or 2 years' work related experience in Business Administration, Information Systems, or a related discipline RequiredExperience
1 year of experience in software/hardware IT asset management, IT Finance, or related field. RequiredResponsibilities: Job Summary
The Asset Management Analyst I, will perform computer systems analysis, perform application of systems analysis techniques and procedures, modifying computer systems and planning, assisting with the administration of IT inventory and asset management, adhering to enterprise-wide IT purchasing standards and procedures, and ensuring corporate and legal guidelines are followed for managing IT hardware and software assets.

• Organizes & maintains equipment, parts, and tools. Stock shelves, document stock, ship & track incoming & outgoing equipment from inventory, ensures security of assets in inventory, receive orders, validate receiving documentation, validate receipt of orders, distribute orders after receipt, pack & unpack equipment. Receives equipment/software requests, monitor procurement/deployment.

Maintains and manages supplier records, service level agreements, software license information and updates, and assists in developing enterprise wide IT purchasing standards and procedures.Obtains quotes, creates and processes purchase requests, tracks & documents purchases against budget, administer IT purchase, licensing and inventory systems.Coordinates a physical inventory and tracks all hardware devices, participating in annual capital equipment inventory and space inventory. Reports for emergency response and performs tasks assigned.Coordinates with appropriate technical teams to create and document hardware standards.

• Uses communication skills to listen to, identify & address customer needs while building a relationship and rapport with customers. Builds positive working relationships with team members, managers & all departments.

Prioritizes and responds promptly based on severity levels to needs of the customer. Proactively or timely recognizes opportunities for service recovery and acts to resolve issues.

• Consistently lives out the commitment to the HonorHealth tenets of service excellence as illustrated in daily interactions with staff, faculty, physicians, patients, their families and others outside of HonorHealth: Customer Centered, Service Focused, Quality Driven, Resource Wise, Growth Oriented.

Maintains a professional appearance for themselves' and their work environment.

• Completes IT Governance & IT project job assignments to ensure achievement of established project milestones.

Facility: Support Services Department: IT Customer Service Work Hours: 8-5pm Shift: 01 - Days Position Type: Regular Full-Time

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