Job Description

Department: Branch Administration
Reports to: Market Manager
Supervises: Teller and Customer Service Staff
Status: Full-time / Exempt
Location(s): Wells, ME / on-site only

Partners Bank is a rapidly growing community bank with operations in Maine and New Hampshire that has established superior service level expectations. We offer generous compensation and benefits while fostering opportunities for growth. We even give you your birthday off! We look forward to having you join our team!

Summary for Assistant Branch Manager:

• Assists the Market Manager in the day-to-day operations of the branch to insure efficiency and adherence with established regulatory, compliance and operating policies and procedures.
• Provides on-going guidance and training to branch staff on products, services, processes, procedures, etc.
• Confers and participates with the Market Manager in resolving personnel issues, and in hiring and scheduling staff.
• Completes employee performance evaluations and other documentation for their Market Manager\xe2\x80\x99s review as needed.
• Oversees workflow and teller and customer service activities independently in the absence of the Market Manager.
• Has sales production responsibilities for new deposit and consumer loans. Answers questions on all services the financial institution provides, and is proficient in recognizing sales and quality referral opportunities.

Job Requirements for Assistant Branch Manager:

• Three or more years of prior supervisory, sales, service and operations experience in a financial institution is necessary
• Proficient verbal and written communication
• Proven strong customer sales, service and interpersonal skills
• Ability to work independently as well as with a variety of people in a team environment
• Adapts easily to change and is able to effectively handle multiple tasks
• Excellent organizational, problem resolution, technical and computer skills
• Proven supervisory skills with the ability to effectively motivate and direct the activities of others
• Proficient knowledge of branch, teller and customer services processes, policies, guidelines and operating procedures

Specific Job Functions for Assistant Branch Manager:

• Manages overall daily branch operations and ensures staff\xe2\x80\x99s on-going compliance with the Bank\xe2\x80\x99s operating procedures, policies and guidelines.
• Responsible for insuring branch cash audits and routine audit/security reports are completed and submitted on schedule.
• Oversees teller and customer service staffing schedules to insure adequate coverage and efficient workflows are maintained.
• Coaches, mentors and provides for on-going cross training of staff to build their skills and knowledge in various areas including operations, compliance, sales and service.
• Engages in sales activities to promote Partners Bank products and services to existing customers and prospects.
• Proficient in the sale, service and personal production of all deposit and consumer loan products and services.
• Participates in the preparation and delivery of employee performance evaluations and documentation.
• Provides input in the hiring of branch teller and customer service staff, and employee disciplinary action plans.
• Capable of managing the branch temporarily in the Market Manager\xe2\x80\x99s absence
• Represents the bank at various community events and encourages staff participation.
• Performs additional duties as required.

This for the Assistant Branch Manager describes the essential functions and qualifications of the job described. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability. This is not a contract.

Our generous benefits package consists of:

• Medical (PPO or HSA)
• Dental
• Life Insurance
• AD&D Insurance
• 401K Plan
• 100 % match up to 5%
• Automatic 5% company contribution whether you contribute or not.
• Bonus Program
• Wellness Program
• Educational Programs
• Paid Time Off
• Earned Paid Leave
• Vacation
• Sick
• Birthday
• 11 Holidays
• Optional
• Additional Life & AD&D
• STD
• Pet Insurance
• Vision
• FSA

PI31349735-8722-ef1c79fac5e5

Partners Bank