Job Description

JLL is seeking an Assistant Facility Manager in Nashville, Tennessee to assist in the delivery of services to operate and maintain the property including customer/client services, financial management, facility maintenance, and procurement and supplier management.What this job involves:

• Manage the site in accordance with all agreed policies, procedures and contract scope.
• Assist with vendor management for maintenance of janitorial, mechanical, electrical, plumbing, carpentry, critical systems, HVAC, and others defined within the portfolio of respective sites.
• Support the Facility Manager in the implementation of short and long-term projects for the client.
• Coordinate discussions with vendors or suppliers regarding goal setting, performance criteria and performance review. Manage the maintenance of existing contracts.
• Demonstrate strong collaboration and teamwork within service lines to coordinate and complete small projects.
• Enforce all Company policies and training requirements regarding safe and efficient operations and work practices.
• Implement and monitor hazard control and team safety practices, ensure compliance with local codes and regulations and Jones Lang LaSalle operations standards.
• Demonstrate strong collaboration and teamwork within the account team, by including driving the development and implementation of IFM best practices and innovations.
• Support work order management for in house staff and vendors as necessary.
• Support facility soft services as needed and directed such as: meetings preparation, food services, logistics and building entry.
• Any other activities to support site operations, including, but not limited to: moves/reconfigurations, events, safety, reception and mail services
• Proactively develop and manage client relationships ensuring that expected service levels are achieved.
• Ensure client satisfaction with the delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
• Comply with all requirements of the client contract and meet or exceed key performance indicators.
• Deliver an exceptional quality of service to the client, as reflected by client feedback.
• Support the implementation of innovative programs and processes that reduce short and long term operating costs and increase productivity.
• Finance Management / Cost Control / Profitability
• Assist the area/site manager to achieve or exceed financial targets and key performance indicators.
• Assist with the annual budgeting and quarterly forecasting processes for the site/s as well as prepare monthly spend reports (actual vs. budget, variance etc.)
• Manage vendor purchase orders, invoices, and payments
• Help to develop and approve the annual capital plan for each building, interfacing closely with the client
• Actively support an environment of teamwork, co-operation, performance excellence and personal success.
• Proactively manage the site operations team
• Participate in performance management program, and personal development planning
• Act as an ambassador for JLL by behaving consistently with cultural and ethical requirements
• Leadership/Staff Management
• Lead, manage, develop and supervise a professional friendly, creative, energetic, and detail-oriented team in the delivery of extraordinary events
• Provide excellent onboarding, training, and team building
• Actively support an environment of teamwork, co-operation, performance excellence and personal success
• Participate in the individual performance management program and personal development planning for members of the team
• Align with facilities leadership team as a manager and act in a manager capacity for anything at the site/s
• Act as an ambassador for JLL, adopting and maintaining the firmxe2x80x99s core values of Teamwork, Ethics and Excellence

Qualifications:

• Associate's or Bachelorxe2x80x99s degree in Facilities, Property, Business or related field desirable.
• Minimum 2 years of supervisory experience in facilities management or related field.
• Proficient in a range of information technology tools and platforms.
• Strong analytical, organizational and presentation skills.

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*US AMR-Jones Lang LaSalle Americas, Inc.