Job Description

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it\'s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you\'ll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
• MORE employee discounts on lodging, food, gear, and mountain shuttles
• 401(k) Retirement Plan
• Employee Assistance Program
• Excellent training and professional development
• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
• Free ski passes for dependents
• Critical Illness and Accident plans

Heavenly Mountain Resort: High above the sapphire-blue waters of Lake Tahoe, Heavenly is one of the most unique snow sports resorts on the planet. Whether you and your friends come to ride 34 miles of wide-open, groomed cruisers or take 1,600 foot plunges in the double-black diamond canyons, Heavenly is all about a better way of being together. After all, the best way for friends and family to come together is to MOUNTAIN TOGETHER.

We are truly passionate about our people and we want a person who can deliver exceptional guest service by hiring, developing and leading a great team. The position will report to the Stagecoach Lodge Manager and will assist in Lodge oversite ensuring operations are run safely, efficiently and cost effectively while exceeding customer service expectations at this Nevada Side Locals Favorite Lodge.

Job Summary:

Specific job duties are, but not restricted to:

• Working with Lodge Manager to ensure the restaurant operates at all times with a high level of service and product quality.
• Coordinates efforts of all BOH food & beverage employees; assures adequate staffing, training and supervision.
• Assures completion of all necessary paperwork as needed on a daily basis; Facility Check List, Safety Plans, Daily Payroll Accuracy, etc.
• Embrace the search for innovation and change, and implement these changes to exceed our guests\' expectations and company goals.
• Maximize profitability and have an understanding of labor and cost of sales reporting/management.
• Ensure overall lodge/restaurant & location cleanliness, including snow removal.
• Inspect quality of food product received & served
• Maintains adequate inventory levels of all assigned products according to business levels and leads month end inventory processes.
• Ability to hold staff accountable to Vail Resorts policies, procedures and performance standards.
• Maintain a Safe environment and keeps location compliant with all Health and Safety requirements while creating and maintaining a culture of safety at all times.
• We are a company that works together; and throughout the season you may be required to assist other departments as needed.

Job Requirements:

• 2-4 years Management/Supervisory experience in a high volume Food and Beverage environment.
• Intermediate or better computer skills; working knowledge of Word/Excel/Outlook
• Exceptional communication skills, guest service and team building abilities.
• CA state food handlers permit, Serve Safe Certified Required
• Must be available holidays & weekends
• Ability to attend work in winter weather environment
• Participative leader who has a lead by example management style with a hands-on work ethic

If you want to obtain your year round Experience of a Lifetime, you\'ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching.
The expected pay range is $25.00 - $28.94. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 497982
Reference Date: 09/13/2023
Job Code Function: Back of House

Heavenly Mountain Resort