To assist the store manager in operating a store that stresses the importance of customer service, maintains associate morale, provides training, and maximizes sales and profits.
Qualifications
Bachelor's degree in business related field preferred
Minimum 2 years of retail or managerial experience
Satisfactory completion of National Retail Hardware Association test within three months of starting
Valid driver's license with clean driving record
Key Responsibilities
Interact, assist, and provide prompt attention to customers and associates throughout entire store
Assist store manager in maintaining and ensuring cleanliness and appearance of the store
May be required to perform tasks normally required of associates in every classification including, but not limited to, driving forklift, load outs, changing tires, and running cash registers
Perform daily walking tour of store to ensure all areas meet company standards and to assign duties
Produce timely results in areas not meeting company standards, and follow through on priorities
Observe needs of customers through merchandising, stock levels, prompt service, refunds and sales
Aid in maintaining all aspects of merchandising including but not limited to endcaps, displays, signing, facing, and cross merchandising
Provide training for associates as needed and help maintain a knowledgeable associate base
Aid in the supervision of all store personnel and notify manager of problems arising in the day-to-day operation of the store
Assist manager in maintaining proper staffing needs, follow hiring procedures, and maintain consistent disciplinary action as directed by manager
Play a role in Ad Set and maintenance
Learn manager responsibilities, such as operations, scheduling, training, personnel issues, etc.
Responsible for inventory and order verification, and overseeing bank deposits when manager is not available
Perform various administration functions and open and close the store as needed
Be involved in the community in which the store serves and encourage others to get involved in non-profit organizations
Other duties as requested by management
Required Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Proficient in Word, Excel, Outlook and Power Point, as well as knowledge of spreadsheet analysis
Exhibit a high level of integrity and business ethics to handle sensitive and confidential information
Excellent written and verbal communication skills and the ability to effectively express ideas or instructions to others
Ability to ready and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to perform forecasting, marketing, and analysis
Ability to write routine reports, correspondence and speak effectively before individuals or groups
Ability to calculate figures and amounts such as discounts, percentages, and volume
Sufficient knowledge of bookkeeping and accounting principles to accurately maintain basic store records.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Excellent organizational skills with the ability to plan, prioritize and organize a diversified workload with multiple priorities
Ability to work well under pressure with attention to detail and flexible in attending to new priorities as they arise
Good decision-making and problem-solving skills and ability to make realistic and rational decisions based on logical assumptions and relevant facts
Some knowledge in construction, maintenance, electrical, repair, plumbing, forklift and pallet jack operations is helpful but not required
Ability to assign and evaluate work, coach, mentor, delegate, do planning, recordkeeping, reporting, supervising, and training
Possess a positive attitude, good listening skills and an outgoing personality
Physical Demands
Frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.
Work Environment and Working Conditions
Work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.
Benefits
Part-Time and Full-Time Eligible:
Competitive match on 401K
PTO
Holidays
Birthday-off with pay
Associate discount and many other benefits
Full-Time Also Eligible:
Health insurance
Dental insurance
Vision insurance
Flexible spending accounts
Short-term and long-term disability
Company Culture and Values
At Theisen's, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting
Customer First
, working together as
One Connected Team
, and always finding ways to
Give Back
. These three pillars guide how we approach our work and interact with each other every day.
We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen's, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.
Theisen's is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.
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