Job Description

Primary City/State: Phoenix, Arizona

Department Name: Banner Service Line-Corp

Work Shift: Day

Job Category: Strategy and Improvement

Help lead health care into the future. Make real change in health care with the freedom to innovate and highly trained staff to execute your vision. At Banner we are tapestry of cultures, and experiences. A workforce that is honored to serve, and support the community.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits. In addition, this position may be eligible for our Management Incentive Program as part of your Total Rewards package.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you\'ll find many options for contributing to our award-winning patient care.

POSITION SUMMARY
This position is responsible for executing a strategy and vision for Banner Health\'s designated Service Line operations across the delivery system, and provides leadership and subject matter expertise to the Service Line leadership and business operations. Responsible for the BMDACC operational footprint across the company. Leader will have an understanding of Banner\'s operating model and will be a highly skilled strategic thinker. Position leads the design, development and implementation of Service Line strategy and delivery/service model. This includes but is not limited to creation of a strategic operating plan and implementation of the work activities to meet the goals and objectives of the plan. The position assumes the responsibility for all aspects of business conducted within the Oncology Service Line; thoroughly understands and monitors financial performance; oversees the operational and quality components; manages the implementation of programs; and evaluates program effectiveness. He/she will also ensure compliance with all state and federal regulations and enforce all procedures, policies, and standards to ensure consistent application and effective operations. Position leads and manages the High Value Network under the direction of BHN.

CORE FUNCTIONS
1. Leads the design, development and implementation of a comprehensive Service Line strategic plan intended to support Banner\'s operating model by establishing processes and methodologies dedicated to Service Line operational effectiveness, supply-chain management, clinical effectiveness, personnel management, physician collaboration and support, logistics and fiscal management.

2. Develops strategies and plans for the High Value Network. Ensures that there is a streamlined distribution system in place whereby all patients achieve effective, efficient and high quality care in the most cost effective manner. Ensures ease of access, clinical effectiveness and standardization in oncology practice across the care continuum.

3. Leads the organization\'s efforts in establishing evidence-based practices specific to designated Service Line through effective resource management and ensuring maximum patient benefit through efficient and effective Service Line standards and practices in collaboration with Banner\'s appropriate CCG.

4. Participates with the Regional Presidents, Vice Presidents., and facility leadership in the development and implementation of strategic planning relative to the Service Line.

5. Strategizes and drives process improvements focused on innovative care delivery and/or operational models designed to improve clinical services, outcomes, patient throughput and patient safety. Supports a patient-centered, healing environment.

6. Promotes a high level of collaboration within a highly matrixed team environment in order to coordinate activities, review work, exchange information, and resolve problems. Champions, models and promotes service excellence philosophies and behaviors at the facility, regional and system levels to enhance overall patient experience.

7. Builds, hires, trains and leads a highly effective Service Line management team. Provides support related to organization strategy, design and consultation. Fosters a smoothly functioning, efficient organization through anticipating problems and the timely and effective resolution of disruptions. Builds a highly effective, integrated Service Line platform including development, implementation, oversight and maintenance of the Service Line functions to include: assigned centralized operations and High Value Network management.

8. Promotes financial stewardship and clinical excellence for the Service Line in both operational and capital acquisition processes. Allocates financial, information and human capital for improvement activities, ensuring the efficient delivery of cost effective services to patients, providers and hospital departments. Establishes performance measures, assesses and evaluates operations and works with facility management to assure efficient and effective delivery of services.

9. This position is responsible for a regional Oncology Service Line business division involving multiple facilities and management of the Oncology High Value Network. This position must work collaboratively with a wide variety of clinical, technical and corporate resources to successfully manage and enhance cardiac services across the organization. This position works closely with system executives, facility, and department administration, providing a centralized strategy and business plan for Oncology Service Line. Identification and planning for improvement opportunities, selection of appropriate improvement approaches, supporting operations management and improvement activities, and assessing the impact of operational changes. Additional internal interactions include all levels of leadership across the system. External interactions include, but are not limited to, physician groups, community agencies, and/or external partners (where applicable).

MINIMUM QUALIFICATIONS

Bachelor\'s Degree in a relevant field or equivalent level of education and experience. Expert-level working knowledge of principles, practices, and operations in assigned or related area of responsibility as normally obtained through a minimum of five years of progressively responsible managerial experience, including a minimum of two years management level experience within a healthcare system setting or large multi-operational, complex corporate environment.

Must demonstrate expert-level knowledge and awareness of area of expertise in designated facility, business entity or area and/or experience in which the knowledge, skills, and abilities are directly transferrable. Proven track record of driving successful performance outcomes and accomplishing organizational goals. Must demonstrate skills and business acumen through direct leadership experiences such as: Anticipating and responding to the needs of internal and external customers; managing a budget and financial plans; building partnerships with management, staff, and stakeholders to achieve department goals and objectives; managing problems and situations where uncertainty is inherent; persuading others to adopt a particular stance on an issue; developing and evaluating best practices and emerging trends for organizational applicability and appropriateness; constructing new and innovative solutions for complex and varying problems and situations while considering the larger perspective or context; mentoring and coaching staff by providing open and honest feedback to enhance performance; developing and implementing strategic goals and initiatives that support organizational success; demonstrating excellent human relations, organizational and communication skills; demonstrating a passion about continuously improving and providing high quality care and service excellence to customers, patients, families, employees and/or physicians.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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