Auto Service Advisor
Winona, MN, United States
Job Description
b'
If you have a customer first attitude, possess a can-do work ethic, and have a desire for a career in the automotive service industry, this position may be perfect for you! The Auto Service Advisor works with customers to determine their vehicle needs and services requested, verifies warranty coverage, develops estimates, creates repair orders, and maintains excellent customer service experience. Job duties:
- Answer phones promptly and courteously, and making overhead PA announcements on service specials and offers.
- Schedule service appointments for customers.
- Establish a working knowledge of Fleet Farm\xe2\x80\x99s entire line of tires, parts and accessories.
- Promote and sell automotive products and services that meet customer needs.
- Develop service estimates by costing materials, supplies and labor, and calculating customer\xe2\x80\x99s payment.
- Occasionally, perform basic maintenance duties such as changing oil, checking fluids, installing batteries, etc.
- Assist customers with all questions and handle all customer issues. Always provide superior customer service.
- Assist in preparations for events and promotions.
- Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.
- Ensure all services are completed with a high degree of quality and meets the needs of the customer.
Job Requirements and Education:
- High School Diploma or GED preferred.
- Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
- Ability to lift up to 50 lbs.
- 16 years of age with a valid driver\xe2\x80\x99s license.
- Previous experience in a customer-focused role.
- Previous experience in an auto service/mechanical setting preferred.
- Demonstrated ability to learn basic mechanical tasks.
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD4385022
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationWinona, MN, United States
-
EducationNot mentioned