Job Description

Job Title: Inside Sales Representative (B2B) xe2x80x93 Hybrid Inside Sales Representatives, both regular and seasonal, are responsible for communicating the benefits and advantages of our client's products and services through value-based customer engagements. Responsibilities may also include lead development, selling contracts, and closing deals. (Military veterans are encouraged to apply.)A NEW CAREER POWERED BY YOUAre you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns xe2x80x9cWorldxe2x80x99s Best Workplaces,xe2x80x9d xe2x80x9cHappiest Employees,xe2x80x9d and xe2x80x9cBest Companies for Career Growthxe2x80x9d awards every year? Then the Inside Sales Representative (B2B) position at Concentrix is just the right place for you!As an Inside Sales Representative (B2B), whether regular or seasonal, youxe2x80x99ll join an organically diverse team from 70+ countries where ALL members contribute and support each otherxe2x80x99s success and wellbeing, proudly united as xe2x80x9cgame-changers.xe2x80x9d Together, we help the worldxe2x80x99s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, wexe2x80x99re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.CAREER GROWTH AND PERSONAL DEVELOPMENTThis is a great opportunity to reimagine an all-new career journey and develop xe2x80x9cfriends for lifexe2x80x9d at the same time. Wexe2x80x99ll give you all the training, technologies, and continuing support youxe2x80x99ll need to succeed. Plus, at Concentrix, therexe2x80x99s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! Thatxe2x80x99s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career youxe2x80x99ve always envisioned.WHAT YOU WILL DO IN THIS ROLEAs a B2B Inside Sales Representative (regular or seasonal) youxe2x80x99ll:Work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clientsxe2x80x99 products/services.Manage a high volume of customer engagements via phone and email with a focus on meeting customer needs.Provide accurate weekly, monthly, and quarterly sales forecasts.Maintain a mastery of product knowledge and technical understanding of services to assess customer requirements.Assist customers in resolving concerns/roadblocks that may prohibit product satisfaction or usage.Maintain customers and prospects within our Customer Relationship Management system (CRM) to ensure all relevant data is captured and kept up to date.Undertake sales motions which may or may not include lead generation, lead conversion, health checks, and/or renewing contracts.Deliver expert customer experiencesxe2x80xa6always with a smile.YOUR QUALIFICATIONSYour skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative (B2B) roles include:Ability to commute to and work in our Nashville, TN office (hybrid).1+ years of experience working in a corporate or B2B sales capacity (preferred).Prior success in achieving personal and team sales quota/goals.Experience in high-volume calling and learning new technologies.Having a coachable and adaptable attitude, with excellent knowledge of MS Office programs.Experience working with Salesforce.com or similar CRM.Willingness and flexibility to work on-site/hybrid for the first 2-10 weeks (depending on role), then remote post-training.Must reside in the United States or have a valid U.S. address for residenceWHATxe2x80x99S IN IT FOR YOUOne of our companyxe2x80x99s Culture Beliefs says, xe2x80x9cWe champion our people.xe2x80x9d Thatxe2x80x99s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And wexe2x80x99ll invest in YOU to aid in your career path and in your personal development. In this role, youxe2x80x99ll also be provided with:Starting wage ranges from $16.00/hr to $20.00/hr plus incentivesPaid training and performance-based incentivesLucrative employee referral bonus opportunitiesCompany networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Health and wellness programs with trained partners to help promote a healthy youA modern, state-of-the-art office setting with advanced technologies and a great teamPrograms and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community supportA range of other perks and benefits.REIMAGINE THE BEST VERSION OF YOU!If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their xe2x80x9cemployer of choice.xe2x80x9dLocation: USA Nashville - 621 Mainstream DriveLanguage Requirements: EnglishTime Type: Full timePhysical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theConcentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.For more information regarding your EEO rights as an applicant, please visit the following websites:

To request a reasonable accommodation please click .If you wish to review the Affirmative Action Plan, please click .

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