Job Description

:PropertyAbout UsAt Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location DescriptionAs one of the premier hotels in Beachwood, Ohio, we offer easy access to University Hospital\'s Ahuja Medical Center, Tri-C East\'s campus, MGM Casino, ThistleDown Racino and numerous museams including the Rock & Roll Hall of Fame, as well as the area\'s premier shopping and dining @ Pinecrest. Our talented team of professionals have yet again led us to a TripAdvisor Certificate of Excellence. We want to build on that momentum and continue hiring only the best in the business. If you\'re looking to grow as part of a strong team, come see what we can offer you for your career! Cleveland Marriott East boasts 298 guest rooms, 13,000 sq ft of event space, M Club, restaurant, and a bar.OverviewPOSITION PURPOSE:Set up of Banquet Room and serve food and/or beverages in a friendly, courteous and professional manner according to Pyramid Hotels\' high standards of quality. Must be available evenings and weekends.ESSENTIAL FUNCTIONS:Set up banquet room as instructed by Banquet Captain to include linen, serviceware and glassware.Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.Greet guests and respond to requests in a friendly and courteous manner.Serve food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency in the order throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.Replenish beverages as necessary, and check with guests for overall satisfaction.Practice Teamwork" and "Clean as you go" policies.Once banquet is complete reset banquet room according to Captain\'s specifications to ensure the readiness of the room for the following function as well as sanitation of banquet areas.Mandatory attendance for departmental meetings.Other:Regular attendance in conformance with the standardsQualifications- carry trays weighing up to 35 pounds- walk and stand for up to 8 hours- use chemicals to clean and sanitize surfaces- work as part of a team- follow established banquet procedures

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