Efficiently maintain bar supplies, including preparation of daily requisition, as necessary.
Must be completely familiar with all the different kinds of liquor, recipes and prices of drinks, proper glassware used for each recipe, as well as garnishes needed.
Know drink recipes, prices and type of beverages available.
Be familiar with accurate cash handling procedures to include proper discounting, MICROS system (or registers), bank procedures and tip policies. Responsible for accurately charging the guests for drinks. Responsible for accurate intake of all the monies.
Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction in each interaction.
Be formally trained regarding liquor liability within 30 days of employment and every 2 years thereafter.
Location
Strongsville Best Western-CBW
Location Description
15471 Royalton Road, Strongsville, Ohio 44136
Situated next door to OBM Arena, and just one mile from SouthPark Mall and local business parks, our Strongsville hotel is perfect for the leisure and business traveler. The Best Western Plus Strongsville Cleveland, is a full-service hotel near the Cleveland Airport, offers business travelers a quiet, convenient location near many local and national businesses and corporate headquarters. Offering many perks for our business guests which include 13000 square feet of meeting space, 24-hour business center, and complimentary Wi-Fi. Amenities include a fitness center, free Wi-Fi, and on-site restaurant and bar.
Requirements
What we are looking for
Effective communication skills, both verbal and written, to communicate with guests and associates
High work ethic and self-initiative
Able to work in high pressure and fast paced situations
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!