Job Description

Role Summary

The System Contracting Senior Manager will have oversight of the facility network and will be responsible for its growth and contract performance. This Senior Manager will provide direction for the facility stem recruitment and regional contract performance teams and to ensure budget, unit cost and claim trends are met while enhancing the access and quality of care. In addition, the Senior Manager will be involved in the development and implementation of strategic initiatives regarding Medical Contract Strategy Collaboration, Network Solutions and Innovative Contracting as well as Network Flexibility.

Role and Responsibilities

• Oversee system recruitment and contract performance teams as well as provider ad-hoc teams and initiatives to ensure budget, unit cost and claim trend targets are met.
• Utilize internal data such as claims, completed negotiations and network composition along complete and external benchmarking to develop a comprehensive reimbursement strategy that drives affordability while improving access and quality of care.
• Coordinate with Network Informatics, Finance, and other Network Managers to develop and monitor the facility budget for new and existing regional facility systems as well as develop a competitive intel process leveraging transparency data as well as Medicare and Medicaid pricing.
• Collaborate with Network Directors, Medical Directors, and product leadership to create new coverage policies for innovative reimbursement structures and new product designs as well as implement product specific networks curated to drive quality and affordability.
• Execute partnership plans with regional systems as well as construct a united negotiation strategy with our Medical Commercial and Medicare contracting and Network Strategy Leadership.
• Design innovative contract solutions such as measurement-based care, case rates or preferred provider networks, performance guarantees, as well product specific networks and rates.
• Enhance the Facility Center of Excellence Program along with with Network Medical Director and Clinical Operations which include but not limited to developing a performance meeting process which will increase the utilization and expand the number of Facility Center of Excellences.
• Work with other Contract Managers to build a contract management system and oversee contract governance for facility contracting templates and protocols.
• Increase provider satisfaction through provider experience improvement initiatives such as decreasing turnaround times and streamlining facility onboarding and contract maintenance.
• Lead non-par facility spend reduction and contract leakage remediation activities as well as a network subject expert for non-par pricing.
• Set facility targets and oversee Team Monthly Operating Reports (MOR) and assist in maintaining Department MOR to identify trends and highlight successes as well as barriers to success.
• Meet regularly with direct manager and conduct skip levels to mentor, guide and develop needed skills for their roles as well as assist with complex issues and/or negotiations.

Qualifications:

• Master\xe2\x80\x99s degree strongly preferred and 6+ years of contracting experience.
• Intimate knowledge of managed care operations and facility network management in behavioral and/or medical with experience with commercial and government products, such as Medicare, Medicaid and or Individual and Family Plans.
• Skills in developing preferred provider networks, centers of excellences and alternative contract solutions, such as measurement-based care, case rates and shared savings.
• Strong strategic acumen, including strategic thought, creation, and execution.
• Adept analytical, project management skill, superior problem solving and decision-making skills.
• Excellent management and leadership skills.
• Enterprise thinker with proven ability to influence across a matrix environment.
• Ability to develop relationships across all levels of the organization, as well as externally.
• Technical/Functional expertise: provider contracting, provider relations and negotiation.
• Exceptional service experience knowledge and skills.
• Proficient writing and verbal communication skills and experience with formal presentations.
• Capable of working independently and be self-directed.

Willingness to travel up to 15% for internal and external meetings.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Cigna