Bell Attendant
Elkhart Lake, WI, United States
Job Description
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Bell Attendant (Seasonal)
Job Purpose
The Bell Attendant is primarily responsible for welcoming all guests to the resort as well as bidding them farewell. The Bell Attendant is responsible for escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable in accordance with the AAA 4 Diamonds Standards of excellence.
Duties and Responsibilities
- Greet all guests in the lobby in a warm and professional manner.
- Escort all guests checking in to their accommodations following hotel procedure. Inform them about all hotel and guest room features, hotel facilities, and emergency procedures
- Assist guests with their luggage and acknowledge them by name
- Make deliveries to guest rooms as instructed
- Store and retrieve luggage and other objects for guests
- Assist the Front Desk with adhering to AAA 4 Diamonds Resort Standards of excellence.
Qualifications
Bell Attendants should have a pleasant, helpful and happy demeaner.
- Strong customer/ guest service skills
- Lift, pull, push up to 100lbs.
- Must possess a positive attitude as a contributor to a diverse work environment
- Must have flexibility in time to meet the business needs of the department and Organization
- Must be able to multi-task
- Able to work holidays, evenings and weekends.
- Stand for up to 8 hours at a time.
Working Conditions
Working conditions vary based on business needs. Work may entail both indoor and outdoor activities, nights, weekends, and holidays, as necessary. The environment can be fast paced, and associate will need to be able to manage multiple tasks at one time and see them from start to finish. Associate will also be expected to help other Osthoff Associates/departments on various tasks and projects.
Physical Requirements
While performing the duties of this job, the employee is frequently required to stand for long periods of time. Lift, pull and push up to 100lbs, be able to communicate in English.
Work Environment
The hospitality industry is a fast-paced environment, requiring teamwork and multi-tasking. The Osthoff resort offers a positive and team-oriented work environment.
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Job Detail
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Job IdJD4383828
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationElkhart Lake, WI, United States
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EducationNot mentioned