Job Description

Overview

Advises field staff on complex eligibility and ESD program case issues through research, analysis and interpretation of rules and precedent. Works with consultants to identify and rectify rule and procedure deficiencies. Communicates and interprets revisions to field staff. Develops strategies to reduce workload and enhance flexibility in the work of field staff. Evaluates fair hearing requests to ensure correct and consistent application of rules and procedures. Authorizes or recommends compliance with, or reversal of, case decisions. May supervise the provision of support services for approximately 20 staff including the Deputy Commissioner. Researches complex cases, consumer complaints and program inquiries. Participates in rule development across programs and conducts staffing review of proposed rules and procedures. Chairs or participates in specialized task forces and acts as liaison between central office committees and field staff. Trouble-shoots ACCESS production problems and pursues enhancements and remedies to the IT system. Works with IT staff to prioritize system requests. Analyzes quality control error reports for trends and coordinates corrective measures. Performs related duties as required.

Who May Apply

This position, Benefit Programs Assistant Administrator - Limited Service (Job Requisition #48740), is open to all State employees and external applicants. It is a Limited Service position, which is non-tenured and authorized for a specific period of time. Limited Service positions are established for specially funded projects or programs.

If you would like more information about the duration of this position or other details, please contact .
Please note that multiple positions in the same work location may be filled from this job posting.
Resumes will not be accepted via e-mail. You must apply online to be considered.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Duties are performed primarily in a standard office setting. A valid drivers\' license is required and private means of transportation could be needed if a fleet vehicle is unavailable. Conflicting opinions on operational problems may be anticipated. Multiple competing priorities and tight deadlines are a frequent occurrence.

Minimum Qualifications

Master\'s degree AND one (1) year or more at or above a technical level in public benefits eligibility determination, including one (1) year as a Benefits Programs Specialist, Reach Up Case Manager, or Supervisor of TANF, SNAP, Fuel Assistance, or General/Emergency Assistance programs.

OR

Bachelor\'s degree AND three (3) years or more at or above a technical level in public benefits eligibility determination, including one (1) year as a Benefits Programs Specialist, Reach Up Case Manager, or Supervisor of TANF, SNAP, Fuel Assistance, or General/Emergency Assistance programs.

OR

Associate\'s degree (or two years of full-time college coursework) AND five (5) years or more at or above a technical level in public benefits eligibility determination, including one (1) year as a Benefits Programs Specialist, Reach Up Case Manager, or Supervisor of TANF, SNAP, Fuel Assistance, or General/Emergency Assistance programs.

OR

High School diploma or equivalent AND seven (7) year or more at or above a technical level in public benefits eligibility determination, including one (1) year as a Benefits Programs Specialist, Reach Up Case Manager, or Supervisor of TANF, SNAP, Fuel Assistance, or General/Emergency Assistance programs.

Total Compensation

As a State employee you are offered a great career opportunity, but it\'s more than a paycheck. The State\'s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 11 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

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Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State\'s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

State of Vermont