Billing and Collections Specialist Open Dealer Exchange is seeking to hire a self-driven and competent Billing and Collections Specialist to join their team! As a business-to-business Billing and Collections Specialist, your main responsibilities will include answering billing calls, as well as making outgoing collection calls to customers. Open Dealer Exchange is a rapidly growing technology company working to enhance the auto buying experience. Job Functions
Talking to customers regarding questions on their invoice
Resolving customer billing and credit issues
Handling phone calls with delinquent customers
Documenting and reporting all collection efforts on past-due accounts
Processing payments and refunds
Performing other miscellaneous functions
Job Requirements
Positive demeanor and outstanding customer service skills
Strong teamwork skills
Knowledge of billing and collections procedures
Excellent communication and interpersonal skills
Detail and goal oriented
Associates/Bachelors degree not required but would be an asset
What we offer
Dynamic, Inclusive, and Hybrid work environment
Opportunity to learn about the industry and career advancement
Training and team building events regularly
Strong Corporate Values of Accountability, Customer Centric, Teamwork, Integrity, and Vision (ACTIV)
Competitive Salary and Bonus potential
Great benefits including BCSS medical, dental, visons and 401k match
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