Job Description

Join Our Team: Billing Specialist - Hot Springs, Arkansas

Healthy Connections, Inc., a Federally Qualified Health Center (FQHC), has been serving our communities with quality medical, dental, and behavioral health services for more than 25 years. Our mission is driven by our three core pillars:

Community, Compassion, and Excellence

. We are currently seeking a

Billing Specialist

to join our team.

About the Role

As a Billing Specialist, you will play a vital role in our revenue cycle operations, assisting in billing insurance companies for physician services, pursuing claim collections, and ensuring timely and accurate payment processing. This position offers the opportunity to work collaboratively with our Revenue Cycle Trainer and Billing Manager to enhance billing processes and achieve departmental goals.

Key Responsibilities

Billing third-party insurance for facility and professional services electronically and via hard copy. Monitoring and following up on unpaid claims to ensure prompt payment. Posting third-party insurance remittance vouchers and reviewing claims for accuracy. Assisting patients with payment plans and resolving billing inquiries. Maintaining compliance with HCI's policies, confidentiality standards, and ethical code of conduct. Supporting the organization's goals related to Patient-Centered Medical Home (PCMH) and other initiatives.

Qualifications

High school diploma or equivalent; coursework in math, bookkeeping, and business is preferred. At least one year of experience in insurance billing, with knowledge of third-party billing requirements. Proficiency in Microsoft Office and familiarity with network systems. Strong organizational and customer service skills. Ability to work independently, prioritize tasks, and problem-solve effectively. Willingness to travel to other locations as needed.

Why Join Healthy Connections?

At Healthy Connections, we are committed to fostering a positive work environment and supporting our team members. We offer:

Competitive salary based on experience and qualifications. Comprehensive benefits package, including health, dental, and life insurance for employees and their families at discounted pre-tax rates. 401(k) retirement plan with up to 3% company match and profit-sharing contributions. Paid Time Off (PTO) to support work-life balance. Opportunities for professional development and career growth. A supportive, collaborative workplace where your contributions make a difference.

Work Environment & Schedule

Full-time, 40 hours per week. Non-exempt position under FLSA guidelines. OSHA low-risk classification.
Job Type: Full-time

Pay: $15.00 - $18.00 per hour

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance
Schedule:

10 hour shift Day shift No nights No weekends
Ability to Commute:

Hot Springs National Park, AR 71913 (Required)
Work Location: In person