Bpo Life Insurance & Annuities Operations Analyst

Lincoln, NE, United States

Job Description


Req ID: 248533

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a BPO Life Insurance & Annuities Operations Analyst to join our team in Lincoln, Nebraska (US-NE), United States (US).

Basic Qualifications:

  • 3 Years Life Insurance & Annuity experience.
  • 3 Years Claims experience.
  • 3 Years Customer Service experience.
  • 1 year work at home or Hybrid office, using computers experience.
  • High School diploma or GED
Responsibilities:
  • Great communications skills
  • Adaptable in a fast-paced environment
  • Multitasking between multiple software programs & screens
  • Team player who assists others, when assigned
  • Exhibits empathy towards customers & team members
  • Time management a must to succeed in this role
  • Ensures accurate and timely processing of transactions to meet or exceed client service level agreements.
  • Identifies and resolves issues around nonstandard pending transactions.
  • Performs quality audits on accounts.
  • Utilizes best practice processes around work assignments, project management, and quality of output while maximizing overall team performance.
#INDBPO

About NTT DATA Services

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients\' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

NTT Data

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Job Detail

  • Job Id
    JD4334821
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Lincoln, NE, United States
  • Education
    Not mentioned