Job Description

About Service Minds

With us, service is always top of mind.

Service Minds, an Altamont Capital Partners portfolio company, is the leading operator of Mister Sparky Electric, Benjamin Franklin Plumbing and One Hour Heating & Air Conditioning. As the largest franchise operator within the Authority Brands system, Service Minds is uniquely positioned to capture market share throughout the Southeast and is the quintessential growth company. With operations across Florida, Alabama and openings planned in new markets across the Southeast in the coming years, we are actively seeking growth-minded rock-stars to join our team and drive the business forward.

Compensation & Benefits

Our competitive salary includes guarantee minimum of $88,400 annually plus monthly bonuses. We are proud to offer great benefits including but not limited to:

• Excellent medical, prescription, vision, dental and life insurance
• Company vehicle
• Paid time off
• 401K

• Cares deeply about the team and holds them accountable to excellence
• Trains, develops, retains service and install technicians
• Builds wining atmosphere for the team
• Uphold \xe2\x80\x9cwhite collar\xe2\x80\x9d image in a \xe2\x80\x9cblue collar\xe2\x80\x9d industry
• Ensures work completed to code and customers satisfied
• Maximizes sales and profits for the branch

• High EQ \xe2\x80\x93 able to connect, listen and understand people
• People first, selfless, servant leader mentality
• Excellent communication skills \xe2\x80\x93 written and verbal
• Trustworthy and high integrity \xe2\x80\x93 does what you say
• Experience leading and growing teams
• Experience in the trades preferred, but not required

• Conduct and present technical and communication training for team
• Approve and finalize payroll
• Conduct routine performance reviews
• Match call volume to technician count
• Conduct Job site visits and technician ride-alongs
• Manage KPI\xe2\x80\x99s that lead to sales and profit success
• Manage inventory
• Maintain professional image for business
• Resolve customer complains
• Follow-up with permitting process

Mister Sparky Electric