Job Description

The Opportunity

Delaware North Sportservice is hiring a seasonal Buffet Runner to join our team at Great American Ball Park in Cincinnati, Ohio. As a Buffet Runner, you will ensure the effective operation of assigned luxury suites, including stocking, serving, cleaning, and delivering the highest quality of guest service at all times.

Please note this is a tipped position, the hourly minimum pay listed doesnt include any potential tipped earnings.

Minimum pay rate: $14.00 / hour
Information on our comprehensive benefits package can be found at .

We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

• Prepare suite before the start of the event, ensuring all items are in place and ready for guest arrival, and completing all closing tasks.
• Confirm all guest items ordered in advance of the event are prepared to standard, delivered, and served timely and accurately.
• Anticipate guest needs, suggest additional items such as appetizers and desserts, and capture in-suite orders, delivering kitchen and bar staff as appropriate.
• Ensure all local and company laws and regulations are being followed, including checking for identification before serving alcohol.
• Obtain signatures from the suite host on any charges incurred.
• Perform other duties as assigned.

Qualifications

• Minimum of 1 year of service experience in a hotel, full-service restaurant, catering facility, or club environment.
• Previous experience as suite runner preferred.

Physical Requirements

• Ability to lift up to 50 pounds for set-up, service, and clean-up of the suite.
• Ability to stand and walk for the entire length of shift, including walking up and down stairs and lifting as the work duties demand.
• Ability to withstand variable temperatures and noise levels experienced when moving from hot, noisy kitchen conditions to a climate-controlled dining environment.
• Ability to work in confined or narrow spaces if needed.

Who We Are

Delaware North operates concessions, premium dining, and retail services at the Cincinnati Reds Great American Ball Park and has been a partner of the Reds since 1936. We offer pre-game upscale dining and full bar service featuring local craft beer. In-game service includes in-seat ordering with chef-inspired specialties and ballpark favorites.

At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Delaware North