Job Description

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia

Year Round
We are looking for people who are passionate about life and what they do. People who love the mountain lifestyle and who want to be at Snowshoe! We seek qualified candidates that exemplify our Core Values of Performance, Integrity, Collaboration, Environment, and most of all Fun!

Our goal at Snowshoe is to provide exceptional mountain experiences for our guests, employees, and community. We do so by embracing authenticity, celebrating our differences, and finding ways we can all connect through our shared passion for the mountain. At Snowshoe everyone is welcome, and we encourage you to be yourself. Simply put, you belong up here and we can\'t wait to see you on the mountain!

Work, Play, Get Paid and Enjoy the Perks:

• Free skiing + riding privileges with direct to lift access at 14 iconic resorts including: Snowshoe Mountain, Stratton, Palisades Tahoe, Mammoth Mountain, Steamboat and more!
• 401(k) plan (Available to any employee over the age of 18)
• 12 Discounted Friends and Family $25 Winter Lift Ticket Vouchers
• 30% - 45% off Snowshoe food & beverage locations (excludes alcohol)
• 30% off soft goods and 15% off hard goods at Snowshoe owned retail locations.
• Pro Deals from some of the industries top brands such as Smartwool, Smith, Dakine and North Face

Full Time - Year Round Position! Maintain and ensure buildings and equipment in assigned areas are in proper condition and all equipment is operating properly, efficiently and safely by following all state and federal codes, regulations, insurance carrier, and manufacturer requirements; performing daily inspections, light plumbing, carpentry, and drywall work to ensure safe operation and maintenance of buildings and equipment. Additionally maintenance technician will assist plumbers, HVAC technicians, carpenters, and electricians in keeping all components operational.

RESORT OVERVIEW, CULTURE AND VISION

Snowshoe is the premier destination for Mid-Atlantic and Southeast skiers, snowboarders and winter enthusiasts. We offer 257 acres of skiable terrain, 1500 vertical feet, 57 trails and the best snow around. Enjoy our world class events, cool mountain temperatures, beautiful vistas and 11,000 acres of unspoiled wilderness.

OUR VALUES

Our organizational values describe our shared beliefs...what\'s important to us as an organization; how we want to treat each other and our guests.

Integrity Performance Environment Fun Collaboration

ESSENTIAL DUTIES

• Perform all prescribed maintenance and service on all equipment following manufacturers\' requirements, federal and state requirements and insurance requirements.
• Complete all required maintenance logs and records
• Troubleshoot malfunctions quickly and efficiently to minimize downtime.
• Assemble and test machines to verify correction of malfunction.
• Inspect all equipment and buildings by observing, monitoring and adjusting equipment during operations.
• Maintain historical records by ensuring that all maintenance information on all equipment and systems is recorded in compliance with company requirements.
• Recording and documenting all work performed.
• Complete, in detail, and turn in all work orders so that proper billing can be achieved.
• Monitor and test equipment regularly and make aware the supervisor or manager when abnormalities are noted.
• Refer to equipment technical manuals to ensure proper procedures are followed and proper settings are maintained.
• Notify manager of any conditions or occurrences that may adversely affect the safety of operation or the quality of our guest experience.
• Follow the terms of the contracts and agreements that Snowshoe maintains with individual homeowners\' associations and individual homeowners\' through the Snowshoe Rental Program.
• Check inventory levels and notify supervisor or manager of any supplies needed.
• Maintain technical and professional knowledge by reading trade publications, attending trainings, workshops, and communicate with peers at other Alterra properties. Read and understand operational manuals, employee handbook and manufacturer manuals.
• Maintain safe and clean work areas at all times.
• Follow the company safety policies and procedures as well as manufacturers\' safety policies and procedures.
• Attend company and departmental safety training meetings.
• Use proper PPE (personal protective equipment).
• Maintain proper dress code by wearing company uniform when on duty.
• Conduct yourself in a friendly and courteous manner at all times and provide efficient, timely service to guests and staff.
• Assist and instruct guests when asked as well as answering guest or staff concerns.
• Assist other departments in their daily routine pertaining to the use of equipment.
• Master the location of critical water, sprinkler, electrical breaker boxes and elevators shut-offs in case of emergency.
• Familiarize yourself with basic Saflok operations and maintenance.
• Maintain hot tub areas cleanliness and safety as well as open and close facility according to HOA agreement.
• Troubleshoot propane fireplaces as requested by guests
• Troubleshoot television problems as requested by guests
• Maintain the safety and integrity of Saflok master key as well as hard key system.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

EDUCATION & EXPERIENCE REQUIREMENTS

• Education: High school diploma or GED
• Experience: 2 years as a maintenance worker or similar vocational certification

QUALIFICATIONS, KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Valid and unexpired Driver\'s License
• Education: High school diploma or GED
• Must have good communication, organization, people and mechanical skills
• Experience in problem solving and troubleshooting
• Knowledge of propane fireplaces and cable/satellite television systems

TRAVEL REQUIREMENTS

Any Alterra employee or volunteer who operates a company vehicle including cars, trucks, snowcats, snowmobiles, or heavy equipment is required to comply with the Alterra Driver\'s Standards Policy. This policy also applies to employees or volunteers driving their personal vehicles for company business more than four times per month, averaging 30+ miles per trip. All drivers should receive a full copy of the Alterra Driver\'s Standards Policy; if you have not - please contact your Risk/Safety or HR/EE Department.

PHYSICAL DEMANDS AND WORKING CONDITIONS

This position may be required to work evenings, weekends and holidays.

Mountain Environment:

• The primary physical environment in which this position works is out of doors with a high exposure level to cold, snow, wind, rain, bugs, sun, high altitude, extreme heights, lightning, etc...
• The degree of strenuous activity within the job is considered to be high. Often lifting a weight of 50 pounds throughout the day is common.
• Additional strenuous physical activity may include walking or hiking upon uneven, challenging terrain with heavy tools or equipment.
• Exposure to: Chemicals required for cleaning, de-greasing, and painting Ultra Violet radiation from the sun enhanced through lack of atmospheric filtration at work altitude. Fumes produced in activities ranging from cleaning to painting to fabrication of metal products. Noise generated by snowmobiles, lift equipment, and tools may require hearing protection to be worn.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
• Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily- reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Snowshoe Mountain is committed to a drug free workplace and has an established drug testing policy. This job is identified as a safety sensitive position and you may be tested at random during your term of employment.

An Equal Opportunity Employer

Snowshoe Mountain