Job Description

Job Summary

Are you looking for career opportunities that provide top-notch benefits including paid vacation & sick leave, outstanding health & dental insurance, a free health clinic for you & your dependents, a generous retirement plan, and much more?

Travis County\'s Facilities Management Department has great jobs that serve dozens of facilities across the county. We offer stable career options with training and tuition reimbursement available to get you to the next level in your career.

Provides physical security to County facilities including employee, property, and asset protection. Includes post assignment, patrolling, and monitoring activities on County properties, mitigating criminal actions while promoting a safe and secure environment. Provides administrative and operational support to direct supervisors. May temporarily perform duties and responsibilities of job title Building Security Guard Coordinator. Performs all duties and responsibilities of job title Building Security Guard. Physical security operations are proactive operations and are conducted 24 hours per day, 7 days per week, including normal, weekend, and holiday hours.

Distinguishing Characteristics

This is a job classification within the Maintenance job family. This classification is responsible for front-line property/facility security functions and operations and has senior-level duties and responsibilities. This classification may require a flexible work schedule to meet departmental and County needs.

Duties and Responsibilities

• Performs duties and responsibilities in the absence of the Building Security Guard Coordinator.
• Facilitates communications between the Building Security Coordinator and Building Security Guard, including information and intelligence-related data sharing.
• Provides mentorship and technical support to entry level Security Guard.
• Reads, reviews, and understands all County-wide post and patrol orders and security protocols.
• Responds to duress, fire, and security alarms and notifies emergency dispatch and other emergency personnel if appropriate.
• Conducts patrolling and post operations including following all orders as specified per assignment.
• Secures, manages, and screens entrance and county facilities against trespassing and illegal entry.
• Observes employees and other persons in, around, and entering County properties for criminal acts or acts of improper or questionable behaviors.
• Investigates disturbances, requests compliance of violators, notifies the communications center and supervisor of any situation if assistance is needed, and reports any security incidents.
• Monitors video cameras/displays and accesses control units, including reporting of any malfunctioning equipment.
• Mitigates theft, fire, and other loss or damage of county properties.
• Provides security and assistance to the public and various law enforcement agencies.
• Communicates security related issues, including emergencies and concerns per procedures via immediate verbal notification to emergency and Division communication centers and/or written incident reports.
• Visual and operational inspection the function of windows, doors (including access card readers), lights, water systems, and environmental equipment (HVAC).
• Reports non-functioning and/or damaged equipment, property damage (including vandalism) and theft, and water leaks.
• May perform first aid as necessary.
• May perform traffic, parking, and crowd control actions.
• Performs other job-related duties as assigned including special assignments as directed by supervisors.

Minimum Requirements

Education and Experience:
Graduation from an accredited high school or equivalent, plus two (2) years of providing direct security services.

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of the job.

Licenses, Registrations, Certifications, or Special Requirements:

• Must maintain a valid Texas Driver\'s License
• Must maintain CJIS security clearance
• Must be flexible to work and provide assistance to other work shifts
• Applicants are required to successfully pass the background investigation, including fingerprint clearance.

Preferred:
Graduation from a two (2) year technical school, an Associate degree in a related or applicable field, or other related certified security training.

Knowledge of:

• Physical security tactics, techniques, and procedures.
• Security communication and radio protocols and procedures.
• Facility electronic video monitoring and access control systems.
• De-escalation techniques.
• Safety/security practices.

Skill in:

• Prioritizing and multitasking.
• Accurate situations assessments; including recognizing and distinguishing between emergency and non-emergency situations.
• Clear and effective interpersonal, verbal, and written communications; including clearly and concisely. communicating rules, policies, procedures, situational concerns, de-escalation and conflict resolution techniques, and report writing.
• Positive and reinforcing customer service techniques.
• Critical and creative thinking.
• Computers and office productivity software.

Ability to:

• Follow established orders and procedures and clearly communicate orders and procedures to subordinates.
• Mentor and train others.
• Establish and maintain effective working relationships with County personnel and the general public.
• Quickly recognize and assess concerning events.
• Assess, work, and problem solve with frequent interruptions and with changes in priorities.
• Understand, identify, and manage stressful situations.
• Work effectively both independently and as a team.
• Clearly and concisely communicate rules, policies, procedures, situational concerns, and perform de-escalation and conflict resolution techniques when necessary.
• Clearly and concisely write a well-organized and complete incident report.
• Identify and report security risks and threats and facility and equipment repairs.
• Effectively use provided communication devices, including two-way radios and mobile telephones.
• Follow directions and/or independently operate or test security equipment, including metal detectors and x-ray machines.
• Physically perform industry standard security assignments, including day, evening, and night post and walking and driving patrols.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 25 pounds, visual acuity, speech and hearing, hand and eye coordination and manual dexterity. Subject to standing, walking, sitting, repetitive motion, reaching, climbing stairs, bending, stooping, kneeling, crouching, crawling, pushing, pulling, balancing, client/customer contact, squatting to perform the essential functions. Requires constant walking and standing and exposure to outside elements.
Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: AM/PM Shift available.

Location: Various County Facilities.

Department: Facilities Management

Criminal Background Check, Driving Record, and Employment History Check Required.

Benefits
Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2023 Travis County Benefit Guide

In this valuable you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union
Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation
Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit
Employees may sign up for direct bank deposit.

Employee Assistance Program
Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations
Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic
Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays
An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Longevity
Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

Parking
A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays
Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays

April - June

2 personal holidays
July - September

1 personal holiday

October - December

None
New employees are eligible to take personal holidays after 90 days of employment.

Retirement
Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Matching of two hundred twenty-five (225%) and a seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave
Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave
Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund
Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation
Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period
Part-time employees earn vacation leave on a pro-rated basis.

Workers\' Compensation
The county provides all employees workers\' compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

Travis County