Job Description

POSITION SUMMARYThe Pharmacy Benefit Services (PBS), Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives. This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products.The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to contribute to business requirements for new and existing systems from ideation through production and project oversight.They will participate heavily in:o the extraction of requirements from business sourceso discussions with technical resources on business intent and requirementso skills to discuss, if not influence, technical design of associated applicationso the ability to guide technical supportPRIMARY FUNCTIONxc2xb7 Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requestsxc2xb7 Apply new technical tools and techniques to support business within the digital and communication BPO space.xc2xb7 Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests.xc2xb7 Provide input and insight into technical design of new and existing business applications.xc2xb7 Owns the creation of epics to support analytic needsxc2xb7 Participates in essential meetings, ceremonies, and release planning conversations to ensure training or documentation resources support a successful adoptionxc2xb7 Communicate and report on progress regularly with stakeholdersxc2xb7 Prioritize and manage workload and meet project deadlines.xc2xb7 Business, technical and financial acumen applied to projects and portfolioKEY QUALIFICATIONSxc2xb7 High school diploma or GED requiredxc2xb7 Bachelorxe2x80x99s degree preferredxc2xb7 5 years experience with program management or product owner preferredxc2xb7 Knowledge of agile methodology preferredxc2xb7 Proficiency in Jira preferredxc2xb7 Business, technical and financial acumen preferredxc2xb7 Ability to operate within a fast paced work environment a plusxc2xb7 Excellent communication (oral and written), facilitation, presentation, and organization skills requiredxc2xb7 Excellent organization skills preferredxc2xb7 Proven ability to manage multiple projects simultaneously requiredxc2xb7 Demonstrated problem solving and organization capabilities preferredxc2xb7 Proven ability to manage multiple project simultaneously and work well within an ambiguous environment preferredIf you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.About Evernorth Health ServicesEvernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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