Job Description

Overview:

This position provides travel and transportation scheduling. Makes short notice changes in travel itinerary based on requirements. Thoroughly familiar with supported personnel travel preferences. Utilizes travel and security/safety systems or services for awareness of traveler location and status. Acquires and maintains security program information and access devices in a secure manner. Collaborates with event planners and coordinates event security support. Prepares security support plans. Assembles and analyzes crime, risk, and threat data. Compiles and fuses into concise, meaningful reports. Develops procedures for the effective performance of security support duties. Collaborates with administrative assistants for review and approval of access to designated spaces. Coordinates and schedules maintenance and installation of security systems. Maintains accounting of security program expenses. Prepares data for analysis. Responsibilities:

• Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output. Ensures the accuracy of personnel system accounts and access to facilities. Collaborates with security leadership to analyze turnover, market costs, and corresponding influences.
• Operational Support - Provides daily support for business operations. Assists in implementing recommended modifications and enhancements. Ensures projects are on track. Conducts vendor risk assessments. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group. Updates and maintains procedures. Oversees control validation program performance.
• Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.

Qualifications:

Bachelor\'s Degree and 3 years of experience in System Support or Analytics

-OR-

High School Diploma or GED and 7 years of experience in System Support or Analytics

Required Qualifications:

• Experience with making travel arrangements.
• Excellent customer service skills.
• Strong organizational skills.
• Ability to work independently.
• Ability to travel 10%.
• Ambitious.

Preferred Qualifications:

• Personnel protection detail experience.
• A high acumen of security.

First Citizens Bank