Call Center Representative

Hamden, CT, US, United States

Job Description

Overview


We are seeking a motivated and detail-oriented Appointment Coordinator to join our dynamic team. In this role, you will be responsible for managing appointments and ensuring a seamless experience for our clients. You will play a crucial part in supporting our sales team by coordinating schedules, facilitating communication, and enhancing customer relationships. The ideal candidate will possess strong organizational skills and a passion for providing exceptional customer service.

Responsibilities include, but are not limited to the following:

-Helping to monitor customer service representatives

-Assisting with incoming calls, setting appointments, and directing customer calls

-Monitoring attendance, performance issues, and assisting supervisors with employee write-ups

-Reporting on payroll issues and other employee concerns

Hours:



7am to 5pm, Monday through Saturday, typically with rotating Saturdays but more depending on the season

Skills:



Proven experience in sales or customer service roles, with a strong understanding of technical sales concepts. Excellent communication skills in English, both verbal and written, with the ability to negotiate effectively. Strong organizational skills with attention to detail to manage multiple appointments efficiently. Ability to work collaboratively within a team environment while also being self-motivated.
Apply or call 203-287-2870!

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 32 - 40+ per week

Job Type: Full-time

Pay: $17.00 - $18.00 per hour

Expected hours: 32 - 45 per week

Benefits:

Employee discount Health insurance Paid time off
Schedule:

8 hour shift Day shift Monday to Friday Weekends as needed
Work Location: In person

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Job Detail

  • Job Id
    JD4423795
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    17 18 USD
  • Employment Status
    Permanent
  • Job Location
    Hamden, CT, US, United States
  • Education
    Not mentioned