Call Center Representative
Kansas City, KS, United States
Job Description
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We are currently seeking dedicated individuals to join our team as Call Center Representatives in Kansas City. As a Call Center Representative, you will play a crucial role in providing excellent customer service and support to our clients. Duties:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and policies
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Utilise phone etiquette to ensure positive customer interactions
- Analyse customer needs and recommend appropriate solutions
- Collaborate with team members to achieve department goals Qualifications:
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills
- Ability to multitask and prioritise tasks effectively
- Proficiency in data entry and computer skills If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this position. Join our team today and be part of our commitment to providing outstanding support to our valued customers. Job Type: Full-time Pay: From $39,865.00 per year Benefits:
- Answer incoming calls and respond to customer inquiries in a professional and timely manner
- Provide accurate information about products, services, and policies
- Assist customers with placing orders, processing returns, and resolving any issues or concerns
- Utilise phone etiquette to ensure positive customer interactions
- Analyse customer needs and recommend appropriate solutions
- Collaborate with team members to achieve department goals Qualifications:
- Previous experience in a customer service role is preferred
- Excellent verbal and written communication skills
- Ability to multitask and prioritise tasks effectively
- Proficiency in data entry and computer skills If you are a motivated individual with a passion for delivering exceptional customer service, we encourage you to apply for this position. Join our team today and be part of our commitment to providing outstanding support to our valued customers. Job Type: Full-time Pay: From $39,865.00 per year Benefits:
- 401(k)
- Life insurance
- Paid time off
- Parental leave
- Day shift
- Kansas City, KS 66106 (Preferred)
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Job Detail
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Job IdJD4385240
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKansas City, KS, United States
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EducationNot mentioned