Job Description

Our receptionist will be responsible to provide exceptional customer service for every individual that walks into our facility. All patients, vendors, visitors, etc. are expected to be greeted with a sincere welcoming. The receptionist will be expected to provide the shift manager or team lead with basic administrative support. RESPONSIBILITIES

• Greet all customers with exceptional customer service creating a friendly atmosphere
• Independently manage a wide variety of administrative functions
• Gain knowledge of the products offered, provide product information to customers
• Understand applicable laws and regulations
• Answer phone calls and customer questions
• Guide customers through the check in and waiting process
• Check customers into our POS
• Assist managers with daily tasks
• Maintain cleanliness of front desk and lobby area
• Other work as required

QUALIFICATIONS

• Must be 21 years or older and be able to pass a background check
• Minimum 2 years reception, front desk or retail sales experience is preferred
• Knowledge of cannabis products from a regulated retail or medical distribution center preferred
• Possess strong communication and time management skills
• Must have excellent verbal, written, and interpersonal skills
• Customer satisfaction oriented
• Possess strong attention to deal and mathematical skills
• Available to work flexible hours including evenings or weekends as needed
• Highly proficient in Word, Excel and PowerPoint
• Must maintain a clean and professional appearance while in our customer-based environment or representing our brand

Job Type: Full-time Pay: From $14.00 per hour Benefits:

• Employee discount

Schedule:

• Holidays
• Monday to Friday
• Weekends as needed

COVID-19 considerations:
To keep all staff members safe, we have installed safe guards to protect our receptionist and cashiers. We provide face masks, gloves, hand sanitizer and are committed to keeping a safe and sanitized work environment for all. Experience:

• Customer Service: 1 year (Required)

Work Location: In person