Job Title: Master Repair Technician - CPR Cell Phone Repair Overview: Join our dynamic team as a Master Technician at our bustling Cell Phone Repair stores in Edmond, OKC Belle Isle, and Norman. We are seeking a highly skilled and experienced technician who can handle complex cell phone repairs with precision and efficiency. If you have a passion for technology and a knack for problem-solving, this position offers a rewarding opportunity to showcase your expertise and contribute to our mission of providing top-notch repair services to our valued customers. Responsibilities:
Perform diagnostics, troubleshooting, and repair of various electronic devices including but not limited to iPhones, Android devices, other smartphones, tablets, computers, gaming systems, and other personal electronics.
Identify and resolve hardware and software issues efficiently while ensuring the highest quality of workmanship.
Replace damaged components such as screens, batteries, charging ports, cameras, and other internal parts with accuracy and attention to detail.
Conduct water damage treatment and repairs, adhering to manufacturer guidelines and best practices.
Stay up-to-date with the latest advancements in cell phone technology and repair techniques to continually enhance skills and knowledge.
Provide excellent customer service by addressing inquiries, explaining repair processes, and offering technical advice and recommendations.
Handle common day-to-day operations such as opening/closing the retail store, placing parts orders, updating notes and status of ticketing system, etc.
Requirements:
Proven experience as a cell phone repair technician, with a minimum of 2 years in a similar role.
Extensive knowledge of cell phone hardware components, circuitry, and troubleshooting techniques.
Proficiency in using specialized tools and equipment for cell phone repair, such as soldering irons, heat guns, and precision screwdrivers.
Strong problem-solving abilities with the capacity to diagnose and resolve complex technical issues effectively.
Excellent manual dexterity and attention to detail to ensure precise and meticulous repairs.
Exceptional customer service skills with the ability to communicate technical concepts clearly and professionally.
Flexibility to work in a fast-paced environment and adapt to evolving repair procedures and technologies.
Benefits:
Competitive salary commensurate with experience.
Opportunities for professional development and advancement within the company.
Health insurance, retirement plans, and other benefits package available.
Employee discounts on cell phone accessories and repair services.
Positive and collaborative work environment with a supportive team culture.
If you\'re passionate about technology and thrive in a hands-on role where every repair is a chance to showcase your skills, we encourage you to apply for the Master Technician position at our cell phone repair store. Join us in delivering exceptional service and making a difference in the lives of our customers. Apply now and be part of our team! Job Type: Full-time Pay: $45,000.00 - $55,000.00 per year Benefits:
Employee discount
Flexible schedule
Health insurance
On-the-job training
Paid time off
Parental leave
Tools provided
Schedule:
8 hour shift
Day shift
No nights
Overtime
Rotating weekends
Weekends as needed
Year round work
Application Question(s):
Which models of electronic devices do you have experience with repairing?
Experience:
Cell Phone Repair: 2 years (Required)
Ability to Relocate:
Oklahoma City, OK 73118: Relocate before starting work (Required)
Work Location: In person
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