Job Description

Central SchedulerDepartment: Primary CareProgram: Primary CareReports to: Medical Office SupervisorEmployment Status: Full-TimeFLSA Status: Non-ExemptSchedule: 40 Hours/52 WeeksPreference: TERO Ordinance 2017-01, P.L. 93-638Job SummaryThe Central Scheduler is responsible for computer appointment scheduling for all departments with Dena'ina Wellness Center and updating patient personal information and insurance information in the computer. The central scheduling team works with the clinic staff to optimize the providers' ability to serve un'ina.Essential Functions

• Schedule/reschedule appointments for Primary Care
• Schedule/reschedule appointments for Behavioral Health
• Schedule/reschedule appointments for Physical Therapy
• Schedule/reschedule appointments for Dental
• Schedule/reschedule appointments for Medical Nutrition Therapy
• Schedule/reschedule appointments for Pharmacist
• Schedule/reschedule appointments for Optometry
• Schedule/reschedule appointments for Laboratory/Imaging
• Ensures compliance with Tribal, federal, state, and local employment laws and regulations, Tribal policies and TERO ordinance

It is the intent of this job description to highlight the essential functions of the position; however, it is not an all-inclusive list. The incumbent may be called upon and required to follow or perform other duties and tasks requested by his/her supervisor, consistent with the purpose of the position, department and/or the Kenaitze Indian Tribe's objectives.Working ConditionsLifting Requirements

• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Physical Requirements

• Stand or Sit (Stationary position)
• Walk (Move, Traverse)
• Use hands/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position)
• Climb (stairs/ladders) or balance (Ascend/Descend, Work atop, Traverse)
• Talk/hear (Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information)
• See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess)
• Repetitive Motion

OSHA Categories

• Category III - Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid

Travel

• Local

QualificationsEducation

• High School Diploma or General Education Degree (GED)

Experience

• One year (1) of Medical Office experience
• One year (1) of Customer Service experience
• Experience with Electronic Health Record (HER) preferred

Preferred

• Knowledge and experience working with cultural diversities

License/Certification

• Must have a valid Alaska State driver's license and must remain insurable under the Tribe's policy, or obtain within 90 days of hire, or, with approval of the hiring manager, sign a *Memorandum of Understanding (MOU) in lieu of having a driver's license to perform the required duties of the position (If Applicable)

Special Skills

• Detail oriented, Interpersonal skills, problem-solving skills and technical skills
• Communicate clearly and effectively with co-workers, health professionals, and un'ina.
• Excellent telephone and customer service skills
• Excellent organizational skills and ability to work in a fast paced work environment
• Proficiency with Microsoft Suite, or obtain training within 90 days of hire
• Ability to work independently as well as collaboratively
• Conducts business in a service-oriented manner that is attentive, pleasant, respectful and kind when dealing with un'ina, visitors, co-workers and othersThis position is a Covered Position subject to all requirements of the Alaska Barrier Crimes Act (ABCA) and to the Indian Child Protection and Family Violence Prevention Act, (ICPA). ABCA and ICPA requirements apply and must be complied with at all times in order to remain in the position

*Memorandum of Understanding: Serves as documented evidence that the Kenaitze Indian Tribe has expressed the ineligibility of an employee to operate motor vehicles owned, leased or rented by the Kenaitze Indian Tribe, or to operate a personal vehicle on behalf of the Kenaitze Indian Tribe.Job Posted by ApplicantPro

Kenaitze Indian Tribe