The City of Boise seeks a strategic leader to oversee the internal operations of the City government, ensuring efficiency and effectiveness in serving our residents. Reporting to the Mayor's Chief of Staff, this role integrates and optimizes HR, IT, Finance, and Organizational Effectiveness.
This position will drive operational excellence through strategic policies, budget oversight, and process improvements while fostering meaningful collaboration across departments. Over the next five years, a key initiative will be leading the selection and adoption of a new ERP system. The ideal candidate has extensive leadership experience in government or large organizations, a proven track record in merging cross-functional departments, and expertise in financial management and organizational effectiveness. This position offers an opportunity to influence the future of city operations and enhance service delivery.
This position is open until filled and designated as At-Will.
Essential Functions
Supervises the work of executive level staff; ensures that assigned operations and activities comply with organizational goals and objectives; and directs actions and results of departments and maintains controlling budget authority.
Defines and implements internal policy priorities for the municipality. Leads team that researches, analyzes data and provides recommendations on city-wide operational initiatives. Develops and maintain relationships with key stakeholders, including employees, relevant agency partners and elected officials.
Identifies and integrates organizational goals and strategies based on community input, operational needs and the city's vision. Ensures alignment within the shared services team and across the organization.
Collaborates and coordinates with external partners, such as agency partners to address organizational needs. Represents the City of Boise in meetings, conferences and public forums, fostering positive relationships with partners to enhance community impact.
Establishes performance metrics and benchmarks for city-wide operational priority areas. Monitors progress and evaluates the effectiveness of policies and programs, identifying areas for improvement. Recommends adjustments to achieve desired outcomes. Collaborating with department leadership and staff to implement changes for enhanced performance.
Provides oversight for multiple city functions, including the Finance Department, ensuring business needs and operational plans are supported with budget and finance functions and that municipality is in compliance with regulations; the Human Resources Department, ensuring efficient and effective administrative processes, including implementation of employee policies & regulations and people management functions; the Information Technology Department, ensuring the technology environment is stable and secure, and that information/data is properly managed and available; and the Department of Organizational Effectiveness, using strategic planning, portfolio management, project delivery, business process design, data analytics and change management to advance city-wide operational improvements. ()
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time.
Requirements
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