Job Description

Description:

Cigna Information Protection team is seeking an Information Protection Advisor who will play a role in helping to evolve and mature the shared services business processes required to efficiently and effectively run the organization and deliver on its IT security controls for Global Threat Management. The ideal candidate has a strategic mindset, is able to effectively communicate at all levels, can translate ideas into operational processes and is an advocate and champion to foster and enable a culture of continuous process improvement and automation.

The Information Protection Advisor will help standardize, create a culture of self-service and enable improved data-driven insights and status on business operations that are important and essential to leadership and management. The role will also implement and evolve processes and services to enable realization of strategic goals and objectives, will partner with security engineering on process and metrics automation, and working with key stakeholders on making the engagement and working relationship with CIP easier and more effective. Furthermore, drive enterprise level table top exercises (TTXs) across multiple business areas with matrixed partners involving Senior Leadership and Executive Leadership teams.

Responsibilities:

Leadership: Provide constructive input to management team on program progression and development.

Process Contributor: Assist management team to design and pilot efficient and effective business processes and services via technology workflow solutions (e.g. Confluence, ServiceNow, etc.)

Strategy: Assist team members and key stakeholders support lifecycle development of our global security strategy; along with supporting and integrating with GTM enterprise strategy.

Metrics Program: Assist with facilitating monthly business management (MBM) meetings that provide senior leadership with performance and risks associated to multi-disciplinary operational metrics, budget /finances, staffing, IT Audit, Program/Project Management, Sourcing, etc.

Reporting: Assist in development of metrics reporting & dashboards for key audiences ranging from operational to executive.

Table Top Exercise (TTX): Lead enterprise level; GTM facilitated TTX program for SLT and ELT stakeholders.

Metrics Lifecycle Mgmt: Assist and partner with service / IT control leads and leadership on the lifecycle management and governance of key performance, risk, and control indicators and metrics that will drive impactful actions and decisions to address key risks and threats, improve operational performance, and drive capability maturity.

Quality Assurance: Ensure consistency and accuracy of metrics and reporting.

Process Governance: Contribute to overall teams objectives of lifecycle manage and operationally govern a myriad of business processes and services.

Process / Metrics Automation: Assist with maintaining a strong partnership and working relation with the global security engineering organization\xe2\x80\x99s Security Data Warehouse team to help support CIP metrics workflow systematization & digital dashboard reporting maturation.

Program/Project Mgmt Governance: Partner with the CIP Strategic Delivery Office (when applicable) to govern and maintain project and program roadmaps depicting status, milestone forecasting and value realization.

Marketing / Brand Mgmt: Serve as a marketing and brand advocate for the business value of successfully delivering on Cigna Information Protection Security Services to mitigate risk and meet regulatory controls.

Qualifications:

Preferred Bachelor\'s degree in information systems, information protection/security, or related technology/business field is preferred.

3+ years\xe2\x80\x99 experience in business operations, cybersecurity and or information technology.

Strong operations, process engineering/optimization and project management experience preferred.

Experienced communicator - able to simplify the complex with proven experience presenting to senior leaders; excellent written and verbal communication skills.

Strong attention to detail.

Advanced MS Office abilities.

Elevated cyber security industry, technology, and security knowledge including understanding of operations, technology, communications and processes.

Developing consulting like skills - able to assimilate business knowledge and knowledge of internal customer\'s unique needs/situation. Provide options and tools to make informed decisions.

Enhanced interpersonal skills with the proven ability achieve alignment across a range of different opinions and interests

Ability to work independently and make objective decisions independently as well as in coordination with larger organizational priorities

Desired Qualifications:

Process engineering experience (Lean/Six Sigma, etc.)

Industry certifications (e.g., Security+, ITILv3/4, CISA, CISM) prefered

Experience with Agile and Waterfall solution development approaches

Flexibility to develop unique and novel approaches to solutions

Ability to participate in customer and partner facing meetings and projects, including those that involve technical topics

Strong analytical skills and inferential thinking

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we\xe2\x80\x99re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

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