Job Description

Akkodis is seeking a Cisco Voice Engineer located in Nebraska, Iowa or Wisconsin! This is 90% remote and looking for candidates in Nebraska, Iowa, or Wisconsin!

This is a full-time role. Must be able to work without sponsorship now or in the future.

Pay/Salary Range: 80,000k - 120,000k depending on years of experience

This position\'s primary role is to function as a key technical resource on the Unified Communications projects, support day-to-day end-user and system operations, and to implement complex Unified Communications technologies. Unified Communication solutions include, but are not limited to; VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems.

Responsibilities

Advanced Projects

Works on advanced projects related to the design and development of VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems. Plans projects; establishes timelines and completes cost analysis; including vendor comparisons.

Implements designs of all voice, video, messaging, communication, and call flows for the contact centers. Keeps an organized and accurate record of all circuit Ids; dial plans and toll-free numbers and associated numbering schemes.

Implements and supports converged technologies including; but not limited to IP Telephony; VoIP, Video Conferencing, Contact Center, Instant Messaging, Unified Messaging, and Clinical Communication and Workflow systems

Work with and escalate issues to maintenance vendors as appropriate.

Education:

Bachelor\'s degree or relevant experience

Experience:

Experience supporting large enterprise telephony solutions.

Experience supporting clinical communication systems

Experience supporting enterprise video conferencing solutions

Experience with the following communication platforms is preferred; CUCM, UCCX, Unity

SIP and VOIP knowledge and experience a plus.

Skills:

In-depth knowledge of telecommunications networks.

Knowledge of voice network management systems for the collection of data and fault isolation and restoration.

Knowledge of voice test equipment preferred.

Excellent consultative and communication skills.

Demonstrated analytical ability and judgment.

Ability to work effectively with clients and other technical staff.

If you are interested in this role in Des Moines, IA then please click APPLY NOW. For other opportunities available at Akkodis go to

If you have questions about the position, please contact Allyson.Kumbera@

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records. Pay Details: $80,000.00 to $120,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.modis.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.

Modis