Job Description

Overview

Fort Bend County is ranked as one of the fastest growing counties in the nation. We have capitalized on not only the creed of our location, but on the "quality of life" for our families to call home. Our employees are the key to our success and the heartbeat of our foundation. The diversity and inclusivity of our community is our strength and at the forefront of a workplace environment welcoming to all. Live Here! Work Here!

Provides technical support of desktop computers, TXWARN P25 Radio System, Public Safety Situation Awareness applications, Avaya/Cisco telephone systems, mobile-data systems, Cisco network, various software applications and including CJIS compliance and technology requirements. Support includes installation and testing of various types of computer systems and peripherals to meet existing standards and guidelines. Participates and/or assists in the planning of projects, programs, policies or objectives for own work group or as required/directed by Supervisors.

Responsibilities

• Identifies, analyzes, and initiates various technics to resolve reported issues as a first level support for all devices or applications provided by the Sheriff\xe2\x80\x99s Office.
• Assists in the setup and maintenance of Situational Awareness applications for use with Emergency Communications to Law Enforcement/Fire & EMS users.
• Performs equipment and software changes to Cisco telephone network.
• Maintains and /or assist with system security of all computer and radio networks.
• Assists in the support and maintenance of Domain Access and DUO multi-factor security authentication.
• Assists users in the operation of APEX radios (including programming/reprogramming of APEX radios) and various computer equipment.
• Serves as liaison between departments and other public agencies including County IT (assisting with standards and procedures directly related to information technology).
• Responsible for the maintaining of computer re-imagining and image maintenance including SCCM distribution.
• Provides administrative assistance to management staff.
• Maintains inventory records of issued radio and computer equipment.
• Responsible for or assists in the maintenance of the Tiburon CAD File Maintenance System and Tiburon RMS Code Table Maintenance Systems.
• On call and answers emergency calls for service related to technical issues.
• Requisitions supplies and recommends equipment expenditures.
• Assists with the Server Ops of this Agency including Virtual Environment (VMWARE) and Isilon Network Storage.
• Participates in activities and duties related to emergency management during a local state of disaster as directed by appropriate county managers.

Qualifications

• High School Diploma/GED; One-year technical school or specialized training in electronics and telecommunications.
• Two years of job related experience.

Knowledge of Cisco Networking, Microsoft Office and OS applications, Network Printing, SCCM, Microsoft Active Domain, Virtual Server Maintenance (VMWARE), Desktop Support. * Must stay informed of technological advances and trends in the computer industry.

• Strong organizational skills; ability to prioritize own and others\' work and ability tocomplete assigned tasks within tight deadlines.
• Good verbal and written communication skills.
• Interpersonal skills and ability to deal effectively with the public, other employees and elected officials.
• Valid Texas Driver\xe2\x80\x99s License.

SALARY RANGE: $26.68 per hour

CLOSING DATE: Upon filling position

*To be considered for employment, all interested candidates should complete the required Fort Bend County online employment application located at

All full-time and part-time employees are members of the Texas County District Retirement System (TCDRS). Full- time employees also enjoy a wide-range of great benefits.

Fort Bend County is an equal opportunity employer, committed to non-discrimination in employment on any basis including race, color, religion or creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy status (including childbirth and related medical conditions), national origin, ethnicity, citizenship status, age (40 and over), physical or mental disability, genetic information, protected military and veteran status, political affiliation or beliefs, or any other classification protected by state, federal and local laws, unless such classification is a bona fide occupational qualification.

For more information on Fort Bend County\'s Title VI / Nondiscrimination Statement, visit

Fort Bend County is committed to providing equal opportunity and reasonable accommodations to employees with disabilities. FBC complies with the Americans with Disabilities Act and all other applicable federal, state and local laws regarding disability discrimination and accommodation.

Fort Bend County