Job Description

If you have claims management experience, the Board of Water Supply needs you!Apply today and make a difference.
The is hiring a Claims Management Specialist. The position is responsible for assisting the Departmental Risk Manager with the implementation of enterprise-wide programs that protect physical, financial, intellectual, and human assets. This position performs the full-range of claims management duties; works under general supervision of the Departmental Risk Manager; applies a variety of rules, ordinances, statutes, and legal precedents; and exercises discretion and sound judgment in the adjustment and settlement of such claims.Examples of duties of a Claims Management Specialist, includes but is not limited to the following:

• Independently adjusts routine to complex claims under the BWS self-insured programs for general liability and auto liabilities and oversees claims processed under other BWS insurance policies including contracted claims management work for worker\'s compensation claims.
• Promptly responds to incidents to assess damages and/or liability such as visitations to water main break sites to inspect property damages or injury.
• Communicates investigative findings, potential concerns, and any other risk management issues to the proper authority (BWS management, contractors, third party administrators, insurance brokers, insurance agents, insurance companies and BWS attorneys) when appropriate.
• Maintains the risk management database. Establishes and maintains claim files (electronic/scanning and hard copies) into the risk management database.

Special Work Requirements: Required to respond to incidents during off-work time (evenings, weekends, and holidays) when risk management representation is required.If you qualify for the position, your name will be placed on an eligible list for further consideration. This list may be used to fill current and future vacancies in this and/or other departments.Applications must be submitted online by September 7, 2024, 11:59 p.m., Hawaii Standard Time (HST) to be accepted.Some notifications will be sent via e-mail. You are responsible for monitoring instructions and correspondence from this office by checking your email account in a timely manner. To ensure proper delivery, please make sure you:
- use a valid e-mail account;
- verify your e-mail address is entered correctly on your GovernmentJobs account;
- are subscribed to e-mail notices;
- check your spam folders; and
- add and to your contact list.
Notifications may also be sent via text message if opted into the service. Data and text messaging fees apply.At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.EDUCATION REQUIREMENT:
Equivalent to graduation from a regionally-accredited four year college or university with a bachelor\'s degree.Education obtained outside of the United States must be comparable to a degree earned at a regionally-accredited college/university in the United States. In order to receive credit for the education, a foreign credential evaluation (FCE) must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.Verification Requirement: You must submit evidence of your Bachelor\'s degree in order to be given credit. Please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents by the closing date of this recruitment to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Unofficial transcripts will not be accepted. Copies will not be returned. All information on your documentation must be legible and complete in order to be given credit.Substitution: Work experience may be substituted for a bachelor\'s degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor\'s degree.
EXPERIENCE REQUIREMENT:
Two (2) years of progressively responsible professional work experience which involved investigating, analyzing, adjusting and settling claims of liability, property damage, worker\'s compensation and/or automobile cases for insurance companies and/or self-insured programs of government and/or major private organizations.Applicable Skills:

• Knowledge of the principles and practices of insurance claims adjusting.
• Knowledge of risk management principles, concepts and practices.
• Knowledge of claims investigations and settlement techniques.
• Knowledge of interviewing and investigating methods and techniques.
• Ability to investigate, evaluate, adjust and settle liability, property, and automobile claims.
• Ability to analyze, interpret and apply State Statutes, court decisions, legal opinions, and insurance clauses and provisions.
• Ability to exercise sound judgment in analyzing and evaluating a wide variety of claim data.
• Ability to identify issues and develop recommendations for the disposition or resolution of issues.

LICENSE REQUIREMENT:
Possession of a valid driver\'s license (Type 3/automobile), prior to appointment. EDUCATION AND EXPERIENCE EVALUATION:
In addition to meeting the above minimum qualifications, your application will be further evaluated. Your score will be based on the quality and quantity of your education, experience and/or other related job requirements and competencies applicable to the position. Failure to provide sufficient information may result in your application being rejected or your receiving a lower score.EXAMINATION WEIGHT:
Education and Experience Evaluation 100%

City and County of Honolulu