Client Services Coordinator

Des Moines, IA, United States

Job Description


Areas of Interest

Administrative, Design, Marketing

Location(s)

Des Moines - Iowa - United States of America

Get ready for an exciting career with CBRE!

About the Role:

This role is responsible for providing general administrative support to an office or group of sales professionals including helping the team with business plan objectives. This includes preparing proposal, presentation, and communication materials and coordinating the distribution of internal and external marketing information.

What You\'ll Do:

  • Assist in the strategy and creation of marketing particular properties.
  • Serve as a point of contact for the sales team for information requests.
  • May source properties and/or clients by researching local and national databases. Track and report on replies and communications from sourcing activities.
  • Build and produce property marketing campaigns that include property information materials. This includes the design of flyers, property brochures, and proposals. Develop comparable market analyses and targeted mailing lists.
  • Maintain and update marketing database systems, intranet, and external website.
  • Collect and analyze data to identify and address sophisticated problems. May recommend new techniques
  • Impact own team and other teams whose work activities are relatable.
  • Suggest improvements to processes to increase the efficiency of the team objectives.
  • Capture documentation to complete voucher forms and process Brokers commission payments.
  • Support Sales team members in the implementation of business strategies.
  • Perform client property tours, resolve client issues, and reply to client pricing inquiries.
  • Assess and communicate difficult content in a concise and logical way. Identify and respond to conflicting demands.
  • Comprehend instructions, communications, and memos and ask questions to ensure comprehension, write routine reports and correspondence.
What You\'ll Need:
  • Associate degree required with 3 years\' in an administrative role working with professionals and 2 years in the Real Estate industry. Active state real estate license preferred.
  • Experience with Microsoft Office Suite, internet research and web publishing skills and ability to edit basic templates in Power Point and/or InDesign is required.
  • Ability to present information to a large group of employees.
  • Ability to calculate figures such as percentages, discounts, and commissions and conduct basic financial analysis. Must know how to abstract a lease. Requires knowledge of financial terms and concepts.
  • Requires sophisticated detailed and quantitative skills.
  • Ability to thrive in a fast paced environment of continuous change.
Why CBRE?

An environment of respect, integrity, service and excellence crafts our approach to every opportunity.

We lead by example, guided by the needs of the cities we inhabit, the communities we build and the world we live in!

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

Associate\'s degree (A.A.) or equivalent from 2-year college required. 3 years experience providing administrative support to multiple or team of professionals; ability to determine and respond to conflicting priorities preferred. 2 years experience in the Real Estate industry.

CERTIFICATES and/or LICENSES

None.

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, coworkers and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.

FINANCIAL KNOWLEDGE

Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts and/or commissions. Conducts basic financial analysis. Ability to abstract a lease.

REASONING ABILITY

Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.

OTHER SKILLS and ABILITIES

Advanced skills with Microsoft Office Suite, internet research and web publishing skills. Ability to manipulate basic templates in Power Point and/or InDesigned preferred. Strong marketing knowledge needed.

SCOPE OF RESPONSIBILITY

Decisions made with thorough knowledge of procedures and company policies to achieve set results and deadlines. Responsible for setting own project deadlines. Errors in judgment may cause negative impact to internal and external clients.

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE

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Job Detail

  • Job Id
    JD4318686
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Des Moines, IA, United States
  • Education
    Not mentioned