Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You\xe2\x80\x99ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Gain a deep understanding of functional areas across OptumRx to facilitate internal and client facing cross-functional discussions, decision-making and issue resolution related to client functional and end-to-end testing
• Own client facing Master Test Strategy development, support internal and external executive governance reporting throughout implementation and post go-live support period
• Develops and maintains test project plans including schedules, deliverables, and ownership in collaboration with stakeholders
• Lead in internal and external cross-functional call forums in support of test readiness activities including requirements, test planning, test execution, and defect management
• Own, drive, and continually improve processes and capabilities related to internal and external end-to-end testing
• Participate in governance forum in support of end-to-end testing during onboarding and renewal process of new and existing clients

This position requires solid experience in direct client facing role, managing client relationship, expectations, results, and issue resolution. This position requires sound ability to facilitate through customer issues, functional issues, and business decisions. This position should also be focused on gaining consensus with cross-functional team members to identify the best business solution possible to improve our readiness processes.

You\xe2\x80\x99ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 3+ years of experience in a fast paced strategic environment that includes technical design, business process analysis, business application implementation and associated skills
• 3+ years of experience within pharmacy benefit management
• Matrix partner management experience
• Experience facilitating across functional team through major process and business changes
• Experience utilizing data to influence key process decision makers
• Experience using excellent judgment, problem resolution, team building, negotiation, conflict resolution, budgeting, decision-making, & experience working under continual deadline pressure
• Experience effectively using time management & scheduling skills
• Experience risk planning skills & risk identification, quantification, & response planning
• Experience working in multiple areas of business
• Intermediate level proficiency or better in MS Office (Project, Excel, Word, PowerPoint)
• Proven ability to motivate and influence
• Demonstrated ability to make quick decisions when clarification or modification is needed
• Proven excellent oral, written and interpersonal communication with both technical and business audiences
• Demonstrated strategic thinking by using appropriate information to diagnose problems, identify possible solutions and collaborate with impacted groups to drive decisions
• Proven superior task management skills, with the ability to work under pressure, independently, or as part of a team in situations in which multiple priorities are likely
• Proven detail oriented and obsessively organized

Preferred Qualifications:

• BA/BS degree
• Experience performing trending and statistical analysis to make tough business decisions
• RxClaim experience
• MS Project
• MS Visio

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The salary range for California, Colorado, Connecticut, Nevada, New Jersey, New York, Rhode Island or Washington residents is $85,000 to $167,300. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you\xe2\x80\x99ll find a far-reaching choice of benefits and incentives.

*All employees working remotely will be required to adhere to UnitedHealth Group\xe2\x80\x99s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone\xe2\x80\x93of every race, gender, sexuality, age, location and income\xe2\x80\x93deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes \xe2\x80\x94 an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group