, we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 120 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees
Overview:
As the Clinic Manager, you'll oversee the day-to-day operational functions for the clinic, ensuring that office policies, procedures, and plans are executed in a smooth and expeditious manner. You'll provide leadership, guidance, and expertise to all staff members as well as effectively communicating departmental activities to the team. The Clinic Manager is responsible for establishing a high-performance team that is efficient, knowledgeable, service oriented, and shares responsibility for attaining the goals of the practice.
Responsibilities: + Oversees the completion of daily tasks ensuring appropriate workload assignments
+ Reviews and approves clinic employee time cards and time off requests
+ Trains, coaches and mentors' employees for ongoing development
+ Interviews, hires, and recommends salary increases for clinic personnel as well as aids in the development of employee goals that are in alignment with the Company's strategic goals
+ Responsible for the profitability and budget development of assigned clinic location. Reviews and analyzes monthly management information reports.
+ Monitors clinic and surgery schedules within assigned location
+ Fosters development of strong relationships between employees and providers
+ Responsible for the ongoing development of community outreach, building and maintaining relationships with referring doctor's and other efforts to increase growth
+ Assists in finding resolution to problems and keeps an open line of communication with all staff to ensure high productivity
+ Works with other managers in identifying and finding a solution for staffing overages/shortages
+ Completes all end of day tasks and reports
+ Encourages a team-oriented environment and follows company guidelines and policies
+ Performs additional duties as reasonably assigned
ADDENDUM- RETINA DUTIES
+ Manage a team of retina centric employees to include hiring, organizing their training and assisting with onboarding activities.
+ Conduct and manage performance of retina centric employees
+ Monitor physician templates to assure scheduling maximization and utilization
+ Responsible for coordinating with clinic managers to drive retina team productivity
+ Review and develop retina workflows to improve clinic efficiencies and patient satisfaction
+ Monitor and oversee the medication management (ordering, tracking, waste) of retina medication for all BDP retina locations.
+ Train staff on Arbimed and ReQlogic processes
+ Train and ensure staff utilization of PX Connect program
+ Create and publish retina team schedules to ensure optimal use of staff and provider productivity
+ Conduct bi-weekly lead meetings to address program issues
+ Conduct monthly Retina Team meeting to review updates and training opportunities
+ Cross training staff on scribing and assisting with photography/IV's
+ Ensure clinic presence and visibility through routine clinic visits
+ Build, maintain and grow provider relations
+ Work with outside retina vendors to coordinate trainings and use of new equipment based on AVP guidelines
Qualifications: High School diploma or equivalent
Bilingual is a huge plus!
Bachelor of Science degree strongly preferred
Minimum of three years' experience managing a medical practice required
5+ years medical practice management experience preferred
Strong financial aptitude and computer skills
Working knowledge of all aspects regarding optometric care
Excellent verbal and written communication skills
Personable; empathetic with patient's needs and concerns
Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
Ability to problem solve and make decisions
Demonstrated ability to delegate and supervise a team
Benefits & Perks:
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
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