Job Description

Career opportunities at VillageMD and our operating companies

We\xe2\x80\x99re a physician-led, patient-centric network committed to simplifying the complexities of health care and bringing a more connected kind of care.

And now we\xe2\x80\x99re proud to say we\xe2\x80\x99re part of the VillageMD family.

VillageMD, through its operating companies, provides high-quality, accessible health care services for individuals and communities across the United States, with primary, multispecialty, and urgent care providers serving patients in traditional practice settings, in patients\xe2\x80\x99 homes and online appointments.

Committed to serving all patients and working with all payers, VillageMD consistently innovates value-based care, bringing integrated applications, population insights and staffing expertise to its owned and affiliated practices, ensuring high-quality care, better patient outcomes and a reduction in the total cost of care. Through and other practices, VillageMD serves millions of patients throughout their lives, wherever and whenever they need care. Its dedicated workforce of more than 20,000 operates from 770 practice locations and 26 markets.

Why become a Villager?

When you work at VillageMD, or a VillageMD operating company, you are part of a compassionate community of people who work hard every day to make health care better for all. What makes us different is our village of supportive and inspiring peers who want a meaningful career with impact. The work we do is changing the lives of our patients, our communities, and each other. Together, we are creating better outcomes for all.

We\xe2\x80\x99re reimagining health care with a primary care-led, value-based care model. Here, you will be part of a team delivering the care we want to see in the world. It is what drives us to knock down old barriers in health care because every patient, every person and every community deserves better care. Here, you will be at the center of our mission. Your voice will be heard, and you will feel empowered to do what\xe2\x80\x99s best and right for our patients, communities, and each other. To learn more about VillageMD visit our corporate site .



Clinic Locations: 15881 FM 529 Ste A, Houston, TX 77095 and 17347 Village Green Drive, Suite 106 Jersey Village, TX, 77040

In this hybrid clinical & administrative role, the Clinical Lead helps facilitate day-to-day clinical operations within the practice, including the direction of patient, staff, and provider interactions while maintaining a service-based approach to issue resolution. This leader will partner with Practice Managers within the clinic to promote the highest standards of patient with a focus on excellent patient experiences. Additionally, the Clinical Lead provides support, mentoring, and training to staff, encouraging and developing their abilities to effectively address patient needs and provide safe patient care.

How You Will Get Things Done:

Ensure appropriate onboarding and orientation of new clinical support staff and manage ongoing training and development needs, including clinical assessment, and involvement in the hiring process

Participate in patient care activities including but not limited to rooming, obtaining vital signs, patient histories, lab specimens, administering medications and vaccines

Authorize prescription refills as directed by providers while following Village policies

Monitor patient schedules and clinical inboxes to ensure patient needs are addressed promptly

Schedule patient appointments/follow-up appointments in accordance with established policies and procedures

Collaborate with Practice Manager on clinical staffing assignments and work in a patient-facing clinical role as needed

How You Will Build Trust:

Demonstrate kindness and compassion in all patient interactions

Participate in brand marketing rotating throughout the vestibule, with a focus on engaging and increasing patient volume

Be honest, honor your commitments, and communicate effectively

Demonstrate exceptional adherence to infection control measures, point of care test/CLIA waived lab compliance, OSHA for healthcare settings and safe vaccine storage, handling, and administration

Mentor, support, and develop new clinical support staff

Attend leadership meetings, conducting clinical staff meetings and huddles in collaboration with the Practice Manager with a focus on staff engagement. Provide office supervision in the absence of the Practice Manager

How You Will Innovate:

Communicate organizational and clinical changes to staff positively and champion support of all change

Prepare and administer PO, IM, and ID medications as directed by the Provider, utilizing the \xe2\x80\x9cRights of Vaccine or Medication Administration\xe2\x80\x9d

Provide instruction to the patient regarding medications and diet

Perform quality controls and equipment checks

Experience to Drive Change:

Current unencumbered license as an LVN/LPN or current certification as an MA

Current BLS certification for healthcare providers preferred; required within 90 days of employment

High School Diploma/Equivalency required

Experience in primary care, family practice, internal medicine, urgent care or ER preferred

3-5 years minimum clinical experience in primary care or similar practice setting with proven phlebotomy, lab processing and handling, CLIA waived testing compliance, and vaccine storage, handling, and administration experience required

Passion for mentoring with a focus on patient safety

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD\xe2\x80\x99s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at .

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