Job Description

Description :

Clinical Liaison
Marketing/Business Development
Full Time/Full Benefits Package
Voyages Behavioral Health of Conroe
RN , LPC, or LMSW Required

This position works under the direction of the Director of Business Development. Cultivates referral relationships, manages assigned territory, and completes patient assessments as assigned. Makes sales contacts as well as analysis of referral and admission data from assigned territory. Works collaboratively with the Director of Assessments and Referrals and Intake staff, as well as nursing and other internal and external staff to facilitate appropriate referral disposition. Provides feedback and recommendations for program development and quality improvement initiatives related to customer service, the referral and admission process and patient and referral source satisfaction. Develops and maintains excellent relationships to all stakeholders including prospective patient, family members, physicians, ICU and floor nurses, discharge planners, case managers, payer representatives and community stakeholders. Performs other related duties as assigned or requested. This is an exempt position.

Minimum Requirements:

• Licensed in the State of Texas as a Registered Nurse, a LPC or LMSW required.
• Must be able to read , write, and communicate effectively in English.
• Prior marketing and/or behavioral health experience preferred.

RESPONSIBILITIES

Pre-Admission Assessment

• Maintains responsibility for patient referral until final disposition is determined, to include admission to Voyages Behavioral Health.

Displays knowledge of behavioral health admissions criteria for pre-assessment analysis.
Coordinates and completes on-site pre-admission assessments on potential patients unless geographically prohibitive or competitive time of admission will not allow. In the assigned market uses the fast track process to facilitate referral disposition. Completes phone/FAX assessments if geographically prohibitive. Documents pre-admission assessments legibly, accurately, and completely in the approved format.
Reviews medical record of referred patient and identifies all aspects related to pre-certification financial coverage and admission criteria.
Serves as a clinical resource to the Intake office for insurance companies and provides clinical information to obtain pre-certification from payers.
After reviewing medical record and interviewing patient/family, obtains facility admission information to support the admission process; makes a recommendation regarding acceptance and level of care, and communicates status of admission to referral source as directed by the Intake department.
Orients patient and/or family to facility services, including length of stay. Educates supports and serves as a resource to family members of current, past and potential patients.
Communicates with Director, facility Intake department and facility CEO on a daily basis to optimize effectiveness.
Follows up on all pending as well as medical denials in person to re-evaluate criteria.
Conducts follow up with referral facilities to ensure satisfaction and service levels were met. * Business Development

• Education
• Documentation Reporting
• Customer Service

ABOUT US-(We are located at 1317 S Loop 336 W in Conroe, TX across from Montgomery County Health District/Hospital)

Voyages Behavioral Health opened May 23, 2023, we are committed to being the most trusted source for behavioral health services in every community it serves by utilizing experienced and dedicated staff to provide high quality patient care and customer service. As an affiliate of PAM Health,(Post Acute Management) our organization has more than 70 long-term acute care hospitals and physical medicine and rehabilitation hospitals, as well as wound clinics and outpatient physical therapy fetylocations, in 17 states, proudly offering services including comprehensive wound care, aquatic therapy, ventilator weaning, amputation treatment, pain management and now Behavioral Health, inpatient, outpatient, and ECT service lines. https://voyagesconroe.com

ABOUT OUR AREA

Conroe is a bustling city of more than 70,000 people surrounded by rolling hills and dense pine and hardwood forests. The town is best known for the 22,000-acre Lake Conroe and all the opportunities for outdoor recreation it provides, Conroe has a lively downtown area full of art galleries, restaurants, shops, and theaters provides plenty of entertainment, while two craft breweries in Conroe\xe2\x80\x99s outskirts .You can float in a kayak., soak up the sun on a sandy beach, or zoom over choppy water on a jet ski. We are best known for Lake Conroe, a 22,000-acre lake situated just west of the city of Conroe.

There are 10 golf courses in the Conroe and Montgomery area, ranging from public to semi-private, you can play. The most well regarded of these is the in Montgomery, which the Dallas Morning News ranked as the . The 27-hole and the are two of Conroe\xe2\x80\x99s other well-regarded courses.

The best example of this is , an area of town full of beautifully restored buildings, funky boutique shops, tantalizing restaurants, and a significant arts community. Do some afternoon shopping at Conroe Central Market, a collection of more than 50 vendors selling unique antiques and collectibles. If you\xe2\x80\x99re feeling adventurous, one of the best ways to savor the sights and sounds of the forest is by traversing the 129-mile Lone Star Hiking Trail, the longest continuous trail in Texas. The 7 Acre Wood family fun park in Conroe

The Creighton Theatre is a professional performing arts facility located within a historic building in the heart of downtown Conroe. Musicals, plays, and concerts are held throughout the year at the theater. Moorhead\xe2\x80\x99s Blueberry Farm is a family-owned 20-acre farm where you can pick your own berries. There are 20 varieties of blueberries to choose from and with 1,722-acres, located just south of Conroe, the state forest offers a wealth of outdoor recreation including bird watching, hiking, horseback riding, biking, and wildlife viewing. The forest is open year-round during daylight hours, and there is no cost to enter.

Joining our PAMily (Part of PAM Health/Post-Acute Management system) allows you to work in a collaborative environment with colleagues and leadership with exposure to a variety of patient care levels. Aside from our competitive pay, generous paid benefit time, and excellent insurance options, you will also have opportunities for professional growth through our Education Advancement Program.

We are excited to learn more about you and hope that you consider joining us on a shared mission to improve the lives of others by being an integral part of our We Care Program. Please take a moment to visit us online at for a comprehensive look at how we\'re able to positively impact our local community and surrounding areas.

Voyages Behavioral Health does not discriminate and does not permit discrimination, including, without limitation, bullying, abuse or harassment, on the basis of actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status, or based on association with another person on account of that person\'s actual or perceived race, color, religion, national origin, ancestry, age, gender, physical or mental disability, sexual orientation, gender identity or expression or HIV status.

Post Acute Medical