Job Description

Department: 35841 Advocate South Suburban Hospital - Telemetry: 2 EastStatus: Full timeBenefits Eligible: YesHours Per Week: 36Schedule Details/Additional Information:7p-7aMajor Responsibilities: Customer Satisfaction 1)xe2x80xa2 Introduces self and role to patient at start of shift. Provide fresh pitcher of water (if not NPO). 2)xe2x80xa2 Places call light and phone in reach of the patient 3)xe2x80xa2 Listens to patients; solicit information about patientxe2x80x99s needs. 4)xe2x80xa2 Involves patients in decisions about their care -how they want to carry out their day (e.g., do they prefer to wash before breakfast?) 5)xe2x80xa2 Answers call lights. 6)xe2x80xa2 Assists patients with elimination needs. 7)xe2x80xa2 Provides a.m. or p.m. care to include bed bath or bathing assistance, oral care of teeth and mouth and hair care or shaving as necessary. 8)xe2x80xa2 Straightens patientxe2x80x99s room. Changes bed linens. 9)xe2x80xa2 Transports, transfers, lifts and positions patients as directed. 10)xe2x80xa2 Ambulates non-bed ridden patients (4 times daily unless otherwise directed). xe2x80xa2 Feeds patient as needed. xe2x80xa2 Collects specimens and transports specimens to lab. xe2x80xa2 Transports equipment, supplies, specimens and pharmacy items. xe2x80xa2 Communicates with patients, families and other health care professionals in a positive and respectful manner. xe2x80xa2 Addresses and resolves customer complaints. xe2x80xa2 Ensures on-time completion of your performance pathway. xe2x80xa2 Sends out co-worker feedback forms 6 months before review to associates you and your leader have identified as able to provide valuable feedback. xe2x80xa2 Submits self-evaluation to leader two weeks before review. xe2x80xa2 Participates in the TNT associate satisfaction survey. xe2x80xa2 Submits ideas each year for improving customer satisfaction. Quality 1)xe2x80xa2 Receives report from previous assistant at start of shift. 2)xe2x80xa2 Night shift: prepares NPO list. xe2x80x93 Hang NPO sign above patientxe2x80x99s bed. Communicate with patient in laypersonxe2x80x99s terms. 3)xe2x80xa2 Participates in the admission, transfer and discharge process of all patients under the supervision of the registered nurse. - Sets up patient room: obtains necessary supplies and equipment - Introduces self to patient and family; assists patient in changing into a patient gown - Ensures patient identification band placement - Assists with patient transfer or discharge as assigned, ensuring that the patient belongings are accounted for. Communicates special needs to the receiving unit. 4)xe2x80xa2 Maintains a clean, safe unit environment to meet needs of unit/age-specific population. - Responds to call lights and communicates patient requests to RN. - Demonstrates ability to respond appropriately to emergency situations. - Uses proper body mechanics. - Removes discontinued equipment to soiled utility room. - Reports unsafe/malfunctioning equipment and removes from use. - Cleans and disinfect equipment and return to proper storage. - Restocks patient rooms with appropriate equipment and supplies. - Practices within infection control policies and procedures. 5)xe2x80xa2 Takes and records vital signs, weight, height, intake and output (I/O) as directed and notifies RN with abnormal results. 6)xe2x80xa2 Provides appropriate skin care. Reports areas of pressure, redness or abrasions on patientxe2x80x99s skin. 7)xe2x80xa2 Documents patient information on appropriate forms. 8)xe2x80xa2 Acts as patient/family advocate by providing comfort, assistance and information. 9)xe2x80xa2 Communicates patient/family concerns and issues to appropriate nursing staff. 10)xe2x80xa2 Provides report to following assistant at end of shift. xe2x80xa2 Recognizes and adopts activities appropriate to the specific need of the patient population and demonstrates knowledge of specific issues directly related to the age of the patients. - Performs all work in accordance with Trinity Hospital and regulatory safety procedures and requirements including OSHA, Accrediting Organization, state, county and local agencies. ? Participate in efforts to monitor and improve departmental CQI indicators. ? Submit ideas for improving quality in your department. People Growth 3) Schedule yourself to complete the requisite hours of training per quarter. 1) Develop a learning plan and track your progress on a learning log. 2) Attend all department / hospital in-service orientation and other meetings as required. Innovation 1)Submit Dynamite ideas to your leader. Identifies improvement ideas within scope of responsibility and assumes accountability for implementation of plans and results. 2)Participate in hospital wide or departmental DIG each year. 3)Implement Just-Do-It initiatives in your department during the year. Organizational Climate 2)Interacts with co-workers in a team atmosphere in order to help find a better way to perform job. 3)Participate in hospitalwide TNT-related activities. 4)Participate in departmental recognition and socialization activities. 5)Attend all departmental staff meetings. 1)Establishes and maintains effective working relations with all associates. Productivity 1)Participate in efforts to improve productivity in your department. 2)Submit ideas for improving productivity in your department. Economics 1)Participate in efforts to contain costs or generate revenue in your department. 2)Submit ideas for reducing expenses or adding revenue. Education/Experience Required: - High school graduate or equivalent. - Ability to read, write and follow instructions as required. Knowledge, Skills & Abilities Required: xe2x80xa2 Good communication skills xe2x80xa2 Courteous and professional interpersonal skills Basic math calculation skills CPR (Heart Saver) certified within 6 months of employment Certification as a Nursing Assistant by the State of Illinois Physical Requirements and Working Conditions: - Ability to communicate with customers. - Bi-lingual skills desirable. - Ability to push and pull equipment associated with duties. - Ability to do medium lifting (20 to 50 pounds occasionally and/or 10 to 25 pounds frequently and/or up to 10 pounds constantly.) If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.Pay Range $20.40 - $30.60Our Commitment to You:Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more xe2x80x93 so you can live fully at and away from work, including:Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Healthis the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names in Illinois; in the Carolinas, Georgia and Alabama; and in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nationxe2x80x99s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Advocate Health Care