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Department Summary:
MITRE\xe2\x80\x99s Workplace Solutions team is looking for a system administrator to join a robust team solving real business problems for real customers. We help employees collaborate internally and externally across different digital channels, and the diversity of MITRE\xe2\x80\x99s engagements ensures that we are never bored. If you take pride in running complex tools at enterprise scale and want to see how MITRE solves problems of global importance \xe2\x80\x93 this may be the job for you.
Roles and Responsibilities:
Working with senior administrators of M365 and related technology stacks to maintain all aspects of the information lifecycle, from creation to disposition
Working with service managers and project teams to find solutions to digital collaboration challenges (for both internal and partner/sponsor-facing engagements)
Assisting with end-user support
Ability to research issues within Microsoft framework
Documenting and socializing changes to administrative processes
Basic Qualifications:
Bachelor\xe2\x80\x99s degree and 2 years of work experience or equivalent combination of related education and work experience
Expertise with Microsoft\xe2\x80\x99s on-prem and cloud service offerings and their administration, specifically M365 and SharePoint
Experience with PowerShell scripting and automation tools
General understanding of IT infrastructure including networks, virtual and cloud-based infrastructures, hosting platforms, and monitoring
Ability to acquire and maintain Secret clearance level
Preferred Qualifications:
Current Secret clearance level
2+ years of hands-on experience managing enterprise collaboration systems
Familiarity with the Office Suite, OneDrive, Entra ID
Understanding of conditional access policies and guest user experience in M365
Familiarity with other content publishing (WordPress, Drupal) and collaboration technologies (Slack, Box)
Exposure to IT service management and change management
Experience with data analytics and enterprise search
Experience with SharePoint migration tools such as ShareGate and Metalogix
Knowledge of SharePoint governance, data lifecycle, and retention policies
Understanding of information security and compliance requirements
Knowledge of databases, networking, and virtualization technologies
This requisition requires the candidate to have a minimum of the following clearance(s): None
This requisition requires the hired candidate to have or obtain, within one year from the date of hire, the following clearance(s): None
Work Location Type: Hybrid
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