: Baptist Health is looking for a Collection Specialist to join our Team in Madisonville, KY. Responsibilities include:
Responding to all patient calls timely
Assisting patients in understanding healthcare billing
Updating patient demographics and updating patient insurance information
Makes billing/coding inquiries to other departments on the behalf of the patient
Explains self-pay payment guidelines/procedures
Provide the highest level of customer service in an effort to deliver the greatest level of patient satisfaction, which in turn should create a pleasant patient experience.
Qualifications:
High school diploma or GED required.
Prior Customer Service experience necessary.
Medical office and call center background preferred, but not mandatory.
Healthcare Billing, Insurance, Customer Service.
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
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